DCH Kay Honda

Very helpful and respectful. Great team and not at all overbearing. I was in and out within same day. Great team and not at all overbearing. I was in and out within same day. More

Misleading pricing. Problem was not fully addressed. Performed work that should have been done while car was under warranty and charged us way more then Honda NA provi Problem was not fully addressed. Performed work that should have been done while car was under warranty and charged us way more then Honda NA provided for More

Poor communication related to stays of repairs. This is the second service repair in less than 30’days. I was notified that parts needed to be ordered, therefore my car needed to remain overnight. This is the second service repair in less than 30’days. I was notified that parts needed to be ordered, therefore my car needed to remain overnight. There was no update via the web connection about the car, so I called at noon the next day(Friday) to be told car was in service. No update until I called at 4:40pm left a message. Jacob called back let me know the car was ready, dept closed at 6pm. I had to figure out a ride to the location. More

Scott Duros was great everything went smoothly greated me coming in and got everything going coming in and got everything going More

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I had a great experience with Scott and Ray in finance. I would recommend them both. I would recommend them both. More

The service was very friendly and punctual with high quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help and support. Thank you you very much again! More

It was great service! The dealership was really helpful. I received the car back in a timely manner. The dealership was really helpful. I received the car back in a timely manner. More

Good customer service and quick process of purchasing my new vehicle. Overall a good experience and nice staff. new vehicle. Overall a good experience and nice staff. More

I have had a very disappointing experience since I purchased my used Honda Ridgeline from DCH Kay Honda. Since I have purchased it, the car has spent more weekends in Honda dealership repair shops tha purchased my used Honda Ridgeline from DCH Kay Honda. Since I have purchased it, the car has spent more weekends in Honda dealership repair shops than at my house due to issues that popped up the week after I drove it off the lot. There was an issue with one window not opening, and now another dealership service department has confirmed that the entire steering column assembly has to be replaced even though the car has < 36,000 miles. There is still an unresolved issue of creaking noise from the rear windshield that they are unable to figure out. The truck also came missing multiple tie downs in the bed and I had to negotiate with a sales manager to get him to send me the missing parts. His solution was to take off the parts from another pre-owned Ridgeline for sale on their lot, instead of just ordering me new ones! So now, whichever customer purchases that other truck will also have missing parts. I am not sure what kind of inspection they do when preparing pre-owned cars for sale, or if they temporarily patch issues for selling, but my advice is to stay away. This is not a good place to purchase a pre-owned vehicle! More