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DCH Honda of Mission Valley

San Diego, CA

4.8
595 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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595 Reviews of DCH Honda of Mission Valley

December 31, 2024

Thank you Joesph, for your attentiveness and commitment to my concerns, you’re a good man, much appreciated!! More

by Caw369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph DelaCruz
Jan 02, 2025 -

DCH Honda of Mission Valley responded

We're thrilled that Joseph provided attentive service at DCH Honda of Mission Valley! Your appreciation means a lot to us, and we'll be sure to share your kind words with him.

December 29, 2024

The salesman was great. Everyone we interacted with was friendly and not pushy at all. Really enjoyed the experience. More

by Marrydtorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrico Santos
Dec 30, 2024 -

DCH Honda of Mission Valley responded

We're so happy you enjoyed your experience with us at DCH Honda of Mission Valley! Thanks for the kind words and five stars!

December 28, 2024

Very courteous employees. I brought my car in for a recall. The first time I came they discovered they didn’t have the correct part so I had to return another time. After a More

by jerroldmiller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not remembered
Dec 30, 2024 -

DCH Honda of Mission Valley responded

Jerrold, thank you for sharing your experience with us at DCH Honda of Mission Valley. We apologize for the initial inconvenience but are glad to hear that once things got moving, everything went smoothly. Your feedback is valuable and helps us improve our service!

December 27, 2024

Great service department even when something was not correct I got it fixed without any issue Joe is a great service agent, and wish we were ready to get rid of our old Hondas we’d be in to buy one fro More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Jeff
Dec 27, 2024 -

DCH Honda of Mission Valley responded

We truly appreciate your kind words and review, JD! We're proud to hear that Joe and the service team at DCH Honda of Mission Valley took great care of you. Whenever you're ready for a new ride, Jeff will be here to assist!

December 26, 2024

Check in at Service entrance wax VERY SLOW. HIRE more people so the wss as it is shorter. I’ve been coming here for years and even bought my daughter a car here so my question is Why aren’t More

by psanfili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian. ( new)
Dec 27, 2024 -

DCH Honda of Mission Valley responded

Thank you for your feedback and continued loyalty to DCH Honda of Mission Valley. We apologize for the slow check-in experience and appreciate your suggestion regarding staffing. We'll also take note of your comment about the cookie snacks, as we always aim to enhance our customer service offerings! We'll do our best to provide you with a five-star experience next time.

December 24, 2024

This place had some good used cars on the lot! I was looking for low miles and good condition and they had two Honda's meeting my criteria. I immediately fell in love with the first car so I gues More

by rodfrank44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriano Carvalho, Kobe Medina, Nessar Sakha, Steve Yagyagan
Dec 24, 2024 -

DCH Honda of Mission Valley responded

It's rewarding to learn that you found the perfect Honda at DCH Honda of Mission Valley! We're proud to know that our team made your car-buying experience smooth and enjoyable. Enjoy every mile in your new ride, and thanks for choosing us! We'll be here if you need assistance with any future automotive needs.

December 23, 2024

Special thank you to Ernesto who great you when you arrive and is helpful when checking out. The cashier was helpful ( I do not recall his name. ) And Chris in the parts / cashier area was ext More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto ( helps with check in and departure) And Chris in the parts / cashier area.
Dec 23, 2024 -

DCH Honda of Mission Valley responded

Teresa, thank you for highlighting the helpfulness of Ernesto and Chris at DCH Honda of Mission Valley! We're glad to hear our team made your visit a positive one. We appreciate your feedback and look forward to serving you again!

December 23, 2024

Very happy with the service ,and they're attention,and yes I will be recommending you More

by johnc229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lara
Dec 23, 2024 -

DCH Honda of Mission Valley responded

We truly appreciate your review and recommendation of DCH Honda of Mission Valley, John! Thank you for taking the time to acknowledge our service department's efforts. We look forward to working with you again in the future!

December 23, 2024

I had to bring my car in for a recall. I also got my oil changed. All went very smooth. DCH Honda if very organized. I got a ride home and was picked up by a Lyft. It was great. More

by thilltodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Armas
Dec 23, 2024 -

DCH Honda of Mission Valley responded

We're delighted to hear that your visit for the recall and oil change went smoothly at DCH Honda of Mission Valley. It's great to know our team was organized and provided convenient transportation options. Thank you for sharing your experience! See you next time.

December 23, 2024

It’s been great, except for getting a hold of the service department is rather challenging! More

by Shodgeleo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Dec 24, 2024 -

DCH Honda of Mission Valley responded

Thank you for taking the time to leave us a review. We apologize for any inconvenience experienced trying to reach us here at DCH Honda of Mission Valley. Travel safe and come back to see us whenever we can be of assistance along the way.

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