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DCH Honda of Mission Valley

San Diego, CA

4.8
581 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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580 Reviews of DCH Honda of Mission Valley

January 11, 2020

Toni with Online Sales is great! Toni helped us when we searched for vehicles online. He was very responsive and accommodating. Giving us the best deal we could find. Thanks Toni! More

by Lancs21792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alonzo
Jan 13, 2020 -

DCH Honda of Mission Valley responded

Wow! We cannot thank you enough for your thoughtful review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Toni provided just that to you. Regards, Scott Bada Service Manager SBada@dchusa.com

January 04, 2020

Outstanding Customer Service All of the employees are friendly and helpful. I appreciate the efforts that DCH Honda Mission Valley has taken to try to resolve a warranty issue. More

by LCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Valencia, Erik Gomez
Jan 06, 2020 -

DCH Honda of Mission Valley responded

Thanks for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Regards, Scott Bada Service Manager SBada@dchusa.com

December 28, 2019

Erik and his team are the best!!!! Erik is always able to get me in for my service appointments and accommodate me according to my schedule. Not to mention, my services are ALWAYS completed on time, with the More

by Oneida
Recommend Dealer
Yes
Employees Worked With
Erik Gomez
Jan 02, 2020 -

DCH Honda of Mission Valley responded

Thanks for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Scott Bada Service Manager SBada@dchusa.com

December 27, 2019

Frank Moreno my service advisor in the service department provided excellent service. He was knowledgeable and honest with his recommendations with my vehicle needs. The service process was convenient. More

by Jahoo619
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Jan 02, 2020 -

DCH Honda of Mission Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Scott Bada Service Manager SBada@dchusa.com

December 18, 2019

Thank you once again to Anthony Schaffer for his quick assistance and excellent customer service. He is very helpful and extremely professional. Little comment on car wash: it wasn’t done very well. Dir More

by Fernando
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Dec 18, 2019 -

DCH Honda of Mission Valley responded

Hi Fernando, We're happy to hear that you had an overall positive experience with us. Anthony is a valued member on our team and we're thrilled to hear he was able to take such great care of you. Your feedback is greatly appreciated regarding the car wash, and we'll be sure to take that into account. Should you like to discuss this or anything else further, please feel free to contact me. Regards, Scott Bada Service Manager SBada@dchusa.com

December 17, 2019

Service Dept Angel was beyond helpful in making sure that I had transportation to and from the dealership when my Element had to be kept over night. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel - service dept
Dec 17, 2019 -

DCH Honda of Mission Valley responded

Hi Donna, We appreciate you taking the time to leave this thoughtful review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Scott Bada Service Manager SBada@dchusa.com

December 14, 2019

Frank was amazing! He made my experience so great and got me in and out in a short period of time. He’s helped me out and made me experience nice! More

by jordyn.crandall
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 16, 2019 -

DCH Honda of Mission Valley responded

Hi Jordyn, We couldn't be happier to see that Frank went above and beyond to provide you with a quality experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Scott Bada Service Manager SBada@dchusa.com

December 13, 2019

Cesar, the staff who greet you when you first bring your car into the service area, and the staff helping with documents were all friendly and knowledgeable. More

by pauldpt15
Recommend Dealer
Yes
Employees Worked With
Cesar Armas
Dec 13, 2019 -

DCH Honda of Mission Valley responded

Hi Paul, Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. Please let us know if there is anything else we can do for you, we're more than happy to help. Regards, Scott Bada Service Manager SBada@dchusa.com

December 13, 2019

Traveler Excellent Service at DCH Honda, Anthony is an excellent Service Advisor. I know that when I take my car to him he always takes care of my car needs an More

by Mr Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Dec 13, 2019 -

DCH Honda of Mission Valley responded

We are pleased to see that we provided you with such a positive visit! We can't wait to see you again! Regards, Scott Bada Service Manager SBada@dchusa.com

December 10, 2019

I had a very pleasant experience! Fast and very efficient service. Frank was professional, polite and got a good deal on my service. I will definitely be back More

by Erikaevab
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 10, 2019 -

DCH Honda of Mission Valley responded

HI Erika, We're more than happy to hear that your experience was nothing short of stellar. Frank is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Scott Bada Service Manager SBada@dchusa.com

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