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DCH Honda of Mission Valley

San Diego, CA

4.8
603 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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603 Reviews of DCH Honda of Mission Valley

September 16, 2024

It would be nice if they had the parts available for recall appts. Also my car on the first visit was returned to me with accessories like radio, AC, seat position messed up- not a little. More

by dougporter506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Harless
Sep 17, 2024 -

DCH Honda of Mission Valley responded

Doug, we appreciate your feedback and apologize for any inconvenience caused during your visit. We strive to have parts readily available and ensure that vehicles are returned in the same condition or better. Please reach out so we can address these concerns directly, thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

September 15, 2024

Kai is an excellent Service Rep. The reason I always see him when I service my car, is because I trust him. More

by cjs27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Sep 16, 2024 -

DCH Honda of Mission Valley responded

It's great to know that Kai has earned your trust and consistently provides excellent service at DCH Honda of Mission Valley. Thank you for the five-star review!

September 15, 2024

I bought a Honda Civic at this dealership. I have twice had my car serviced here. The staff is cordial, polite and professional. I have no complaints. More

by dalerueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hattox, Crystal Alcaide, Kobe Medina
Sep 16, 2024 -

DCH Honda of Mission Valley responded

Thank you for choosing DCH Honda of Mission Valley, Dale! We're glad to hear that our team has provided professional service during your visits. We appreciate your support and look forward to serving you again!

September 15, 2024

Great quality workmanship keeping my Honda Accord in tip top shape! The service advisors are knowledgeable! More

by Becky M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Sep 16, 2024 -

DCH Honda of Mission Valley responded

Becky, it's our pleasure to help keep your Accord in great shape! Thanks for the kind words about our service advisors!

September 14, 2024

From online scheduling to rep Crystal's going the extra mile, to the service provided, and the Lyft ride too and from the dealership, this was a professional and smooth process. Thank you for your excelle More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Sep 16, 2024 -

DCH Honda of Mission Valley responded

This review made our day, Marion! Thanks so much for the kind words and the shout-out to Crystal. We're glad to have you in the DCH Honda of Mission Valley family!

September 14, 2024

Crystal is our Tech at DCH Honda. She takes care of all our Honda cars. She is knowledgeable, caring & always has your best Interest with every service she provides. If you need an ex More

by Mr Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Sep 16, 2024 -

DCH Honda of Mission Valley responded

Thank you so much for sharing your wonderful experiences with Crystal! We'll be sure to let her know you appreciate the hard work. Safe travels!

September 13, 2024

They treat me as a real customer, and they really wanted to provide me with the best service, I could really feel this, and I appreciate that. More

by Yaotian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby DeNovellis
Sep 13, 2024 -

DCH Honda of Mission Valley responded

Yaotian, we're delighted to hear that you felt well taken care of at DCH Honda of Mission Valley. Thanks for sharing your experience!

September 12, 2024

I had the most amazing experience! !!!! The individual who helped me was incredible. I think his name was Kai?? He was amazing and provided the best service I have ever had at any store More

by Chloereytalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai - he was originally from hawaii
Sep 12, 2024 -

DCH Honda of Mission Valley responded

Chloe, it makes our day to hear about Kai's excellent customer service at DCH Honda of Mission Valley. Your comfort and satisfaction are our top priorities—thanks for sharing!

September 12, 2024

Nice and easy. This is my second car from this dealership. I just wish they had fully inspected my vehicle or given me a different one because the front bumper had More

by markmojica01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yacub, Derek Hattox, Kobe Medina
Sep 13, 2024 -

DCH Honda of Mission Valley responded

Thank you for your feedback, Mark. We're glad to hear that the overall experience was nice and easy, but apologize for any inconvenience regarding the bumper. We will strive to ensure better inspections in the future.

September 11, 2024

Never disappointed with their service depart. Car was brought in at scheduled time, signed in, waited for diagnostic and they called a Lift to drive me home, at few hours later I received a c More

by vicigamboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel,
Sep 11, 2024 -

DCH Honda of Mission Valley responded

Thank you for sharing your positive experience with our service department at DCH Honda of Mission Valley! We're glad to hear everything went smoothly and that we could assist with transportation. Safe driving ahead!

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