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DCH Honda of Mission Valley

San Diego, CA

4.8
593 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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593 Reviews of DCH Honda of Mission Valley

November 03, 2024

Took longer than estimated with no update and no on answering phones in order for me to get an update. More

by jencreativitea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Nov 05, 2024 -

DCH Honda of Mission Valley responded

Hello, I'm sorry to hear about the delay and any communication issues during your recent visit. Please reach out to me directly so I can look into this and work to improve going forward, thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

November 01, 2024

Kai in the service department was efficient and got my service done quickly. Check out was also quick. More

by molly.methner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Nov 04, 2024 -

DCH Honda of Mission Valley responded

Molly, we love hearing Kai and the team at DCH Honda of Mission Valley provided you with efficient service. Thanks for sharing your experience!

October 31, 2024

I am very pleased with their service department. They have done a great job servicing my vehicle. I am not pressured into getting the service that I am being reminded. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Oct 31, 2024 -

DCH Honda of Mission Valley responded

Norm, thanks for letting us know you're pleased with our service department at DCH Honda of Mission Valley. We're glad you felt comfortable and not pressured during your visit. See you next time!

October 31, 2024

Everything was great! Angel L. is always heart and helpful! The waiting area is always clean and comfortable! More

by madamba.rex.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lara
Nov 01, 2024 -

DCH Honda of Mission Valley responded

Angel and the team are always happy to see you at DCH Honda of Mission Valley! Thanks for being a valued customer and leaving us this stellar review!

October 31, 2024

Great help, I was across the street a Norm Reeves about to buy. Camry. They ignored me for a while so I walked across the street and bought a Civic. Great help around More

by crodriguezponciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Hattox, Jonathan Orellana
Nov 01, 2024 -

DCH Honda of Mission Valley responded

We're so happy to have earned your business! It was our pleasure helping you into your new Civic, and we look forward to seeing you again at DCH Honda of Mission Valley!

October 30, 2024

Kai is the best - always great customer service. He is honest and very knowledgeable. Always a pleasure when I visit the dealership. I’ve been going there since 2018. More

by Nicole Mangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Cabigon
Oct 30, 2024 -

DCH Honda of Mission Valley responded

Nicole, we love knowing that Kai has consistently provided you with great service at DCH Honda of Mission Valley. We appreciate your loyalty and look forward to many more visits!

October 30, 2024

Ryan Kinkel, Internet Sales Manager, was amazing in guiding me through my prior end of lease process and in selecting my new vehicle lease. I had quite a few challenges that required addressing and was More

by rgottlieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkel - 10 stars
Oct 30, 2024 -

DCH Honda of Mission Valley responded

It makes our day hearing Ryan provided such exceptional assistance during your lease process at DCH Honda of Mission Valley. We're always happy to help you navigate challenges and make the experience positive. Thank you for recommending us, and we look forward to serving your friends and family in the future!

October 30, 2024

Angel was incredibly helpful and provided me with constant updates regarding my vehicle while I waited for service to complete. More

by rycalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lara
Oct 31, 2024 -

DCH Honda of Mission Valley responded

It's great that Angel kept you informed and provided excellent service at DCH Honda of Mission Valley. Thanks for the kind words and for choosing us!

October 29, 2024

It's the BEST ever! !!!! That's why I drive all the way out from Point Loma. It's well worth the time and gas money to have my little Hondi taken care of sooooo wonderfu More

by Hot Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno, Robert Gonzalez
Oct 29, 2024 -

DCH Honda of Mission Valley responded

Donna, we're happy to make it worth the drive to DCH Honda of Mission Valley! Thank you for trusting us with your Honda since 2018. We look forward to continuing our top-notch service for you in the future!

October 29, 2024

So helpful and was in and out of there way faster than I anticipated. Thank you! More

by jocelyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Cabigon 5 stars!, Anthony Schaffer, Ana Valencia, Cesar Armas, Crystal Alcaide, Frank Moreno, Robert Gonzalez, Scott Harless
Oct 29, 2024 -

DCH Honda of Mission Valley responded

It's our goal to get you back on the road as quickly as possible! Thanks for trusting the DCH Honda of Mission Valley team with your service needs!

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