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D-Patrick Ford Lincoln
Evansville, IN
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After a previous negative experience at another dealership, we were very pleased with the friendliness, knowledge,professionalism and upfront pricing and overall experience with our salesperson, Sh dealership, we were very pleased with the friendliness, knowledge,professionalism and upfront pricing and overall experience with our salesperson, Shelly and the dealership in general. More
Kerry is great to work with. All my questions were answered and the buying process was very smooth and easy. I recommend D-Patrick downtown when I can and now I'll add Kerry's name. Great job answered and the buying process was very smooth and easy. I recommend D-Patrick downtown when I can and now I'll add Kerry's name. Great job More
Fe Osborn did a great job. I also appreciated how she was concerned with me getting the extended warrenty. I would buy another car from her and would recommend her to family and friends. was concerned with me getting the extended warrenty. I would buy another car from her and would recommend her to family and friends. More
This was one of the easiest purchases I've made. The 130 mile drive was worth it. The ease at which we were able to reach an agreeable price and the friendliness of the staff is commendable. 130 mile drive was worth it. The ease at which we were able to reach an agreeable price and the friendliness of the staff is commendable. More
Christy in the body shop is extremely friendly and is very good at customer service. She does great follow-up and makes doing business there easy. very good at customer service. She does great follow-up and makes doing business there easy. More
Upon entering truck lot was greeted by Kevin Overlay. He took me to office and was also greeted by several others including Flynn Odaniel, another Lady salesperson and a couple more, Very friendly! Kevin sh took me to office and was also greeted by several others including Flynn Odaniel, another Lady salesperson and a couple more, Very friendly! Kevin showed my what I came to look at and we found what I wanted. Price was great and also traded my vehicle due to allowance for it. Finance was easy and Jace the finance guy was great to work with. Everything was very timely and did not have to wait around to complete transaction. Overall experience was a 10, Thanks More
Everyone was very nice. Did feel a little rushed when deciding but again, everyone was very nice. Store was very nice. Love my ford fusion. Shelly responded quickly to my Internet search. Thank you!!! deciding but again, everyone was very nice. Store was very nice. Love my ford fusion. Shelly responded quickly to my Internet search. Thank you!!! More
I came in with a price that I thought was reasonable, you met that without a lot of hassle. Your treatment toward a new customer was great, with a friendly atmosphere. follow-up was great. met that without a lot of hassle. Your treatment toward a new customer was great, with a friendly atmosphere. follow-up was great. More
IT WAS A FRIDAY MORNING WE WAS GETTING SLEET AND FREEZING RAIN, THE DEFOSTERS STOP WORKING ON MY 05 LARIET AND THE RAIN WAS FREEZING TO MY WINSHEILD I CALLED RYAN HE TOLD ME TO BRING IT IN. WE WAS EXPECTING RAIN, THE DEFOSTERS STOP WORKING ON MY 05 LARIET AND THE RAIN WAS FREEZING TO MY WINSHEILD I CALLED RYAN HE TOLD ME TO BRING IT IN. WE WAS EXPECTING 6 INCHES OF SNOW, I TOLD HIM I NEEDED MY TRUCK, HE GOT A CALL TO CLOSE THE BUSINESS AT 2 PM DUE TO THE SNOW, BUT RYAN AND THE MECHANIC STAYED OVER TO GET MY TRUCK FIXED. GREAT SERVICE. A BIG THANK YOU TO RYAN AND THE MECHANIC. MIKE DELANEY More
Noticed the differential seal on our 2005 F350 had very small wet spot around it, thought preventive maintenance, right? Took it to D Patrick Ford, they stated it was going to be done a certain day, called small wet spot around it, thought preventive maintenance, right? Took it to D Patrick Ford, they stated it was going to be done a certain day, called and stated they had to send it out and it would be a day later. We don't drive the F350 except to pull our 5th Wheel. June comes around, we go to Jacksonville, FL for Mayo clinic with our 36 foot 5th wheel. The night before we leave with our 5th wheel back to Evansville, the truck makes a funny grinding noise. We take it to a Ford dealership in Jacksonville, FL. They tell us that the differential is flooded with a bunch of water and that we should be more careful putting our boat in the water. We don't own a boat and tell them this. They say that or a flood is the only way that much water could be in the differential barring someone putting it in on purpose. At this time, the F350 only has gone less than 3000 miles since D Patrick did the differential which included the drive down there and all of our driving while in Jacksonville. We called D Patrick and of course the warranty on that work has expired and they deny having to out source the work on the truck. The truck was not driven much in Evansville before that time and certainly not during any flood. Guess D Patrick had a heavy boat to move before returning our truck to us and it got away from them. The work didn't even show up on the "my ford site" where it supposedly records all the repairs done to a vehicle by a dealership. Other repairs have, but not this one. More