D-Patrick Ford Lincoln
Evansville, IN
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Kenny Watson gave me two test drives to compare an Explorer xx and a Badlands Bronco. Justin Robinson provided the legal documentation for the purchase of the Explorer xx. Both gentlemen were very hel Explorer xx and a Badlands Bronco. Justin Robinson provided the legal documentation for the purchase of the Explorer xx. Both gentlemen were very helpful for an easy and smooth car purchase. Thank you. More
From April 2023 until my last visit, the quality and timeliness of service has significantly gone downhill. I was very satisfied during my first years of visits (including many visits for computer glitc timeliness of service has significantly gone downhill. I was very satisfied during my first years of visits (including many visits for computer glitches). The last years of visits, however, I have had something go wrong on every visit. My most recent visit on July 1st, 2026, culminated with me sitting in the lobby for more than three hours waiting for my routine oil change to be completed. This definitely screwed up my plans for the day and left me feeling angry and dissatisfied. More
Lincoln recall notice! Service problems were corrected in a short time frame, I spent less than one hour at the dealership. Great job by D-Patricks service team. Service problems were corrected in a short time frame, I spent less than one hour at the dealership. Great job by D-Patricks service team. More
I was very pleased with the service received and the assistance from Service Advisor Niles and the Service Technician who worked on my vehicle. Very professional and knowledgeable. Thank you! John assistance from Service Advisor Niles and the Service Technician who worked on my vehicle. Very professional and knowledgeable. Thank you! John More
We were in for a scheduled maintenance, oil change , tire rotation , etc. Garrett was extremely helpful, professional, and made certain our experience was seamless. And it was . Five stars to entire DPatrick rotation , etc. Garrett was extremely helpful, professional, and made certain our experience was seamless. And it was . Five stars to entire DPatrick team . More
Up until now I have been pleased with every experience at Dpat. Had a front strut replaced over a month ago. Afterwards the strut was making harsh metal to metal contact when going through a dip or over Dpat. Had a front strut replaced over a month ago. Afterwards the strut was making harsh metal to metal contact when going through a dip or over bumps in the road. Took the car back in and turned out the part was defective. They had to order another one. Waited several weeks without hearing anything so I called to inquire on status and was transferred to the parts department. Sure enough they had received it but apparently the service department was not aware. They should have known this and called me to schedule but I had to be the one to make another appointment, which is never an easy task. The AI answering system is a complete crap show. Left numerous messages for the service department but never received a call back so just scheduled appointment online. Big mistake. Took the car in and they said it's a defective strut we'll have to order one. I had to tell them it's already here in your parts department! After installing the second new strut it too is making the same noise as if it is defective. Took it in for third time and we were told they couldn't replicate the issue so not sure what if anything is wrong. Charged me another $250 to tell me sorry, nothing we can do. I may not have given the big dpat a lot of business but I certainly will not bring them any more. More

