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D-Patrick Ford Lincoln

Evansville, IN

Overview
Reviews
Vehicles
4.8
236 Reviews
Call Dealership (812) 428-7800

1100 E Walnut St, #1042

Evansville, IN

47714

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Showing 236 reviews

August 10, 2024

Excellent service. Always come away with issue being fixed in timely manner. Friendly Service people. More

by katslaton224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Aug 12, 2024 -

D-Patrick Ford Lincoln responded

Thank you for sharing your positive experience! We are glad you enjoyed your visit and that our team continues to deliver great service to you!

August 07, 2024

Brennan was great. Awesome young man. My wife and I had a wonderful experience, Thanks Brennan. More

by nikwohlleb1415
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 07, 2024 -

D-Patrick Ford Lincoln responded

Hello, thanks for the review and for giving Brennan a shoutout! We're glad you had a good experience with Brennan and that he was able to help you out!

August 07, 2024

I am a very particular customer looking for a specific one off vehicle that I wasn't patient enough to order. I found it online at D-Patrick but couldn't decide if it was worth a 2hr drive to look & have More

by McAdams Surveying
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
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Aug 07, 2024 -

D-Patrick Ford Lincoln responded

Hello, thank you so much for your review! We're thrilled to hear that you found the exact vehicle you were looking for and that our team could make the process smooth and enjoyable for you! Enjoy your first brand new car, and if you ever need anything in the future, we're here to help! Safe travels and congratulations!

August 07, 2024

Very impressed with the scale and efficiency of the service operation. area is clean, orderly and very professional. We were treated well and will highly recommend D-Patrick Ford to anyone! More

by kaachee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Leonard
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Aug 07, 2024 -

D-Patrick Ford Lincoln responded

Thank you for leaving a review! We are pleased to hear you were treated well and that you liked our service area!

April 26, 2024

They sold me a lemon and won't make it right! They SUCK! DONT BUY FROM THERE! More

by sarah988williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Apr 29, 2024 -

D-Patrick Ford Lincoln responded

sarah988williams, we understand that the situation has not met your expectations. D-Patrick has stood by everything we said we would do, in order for the warranty work to be completed at any service shop, your bank is requiring that the service shop confirm the issue. There is a diagnostic cost associated with getting to that point, which would either be paid by the warranty company if confirmed or yourself if not. Please email social@dpat.com with any additional feedback you may have and we will forward it to the correct folks.

Apr 29, 2024 -

sarah988williams responded

I bought a warranty and after not even having the car for 2 months the warranty isnt valid because the timing chain and camshaft are bringing up codes! Cant exchange the car because now the car isnt worth anything and cant get the car fixed because the warranty wont cover the costs. Im over and done with Dpatrick, they've not even tried helping me! 🙄

February 12, 2024

Sold the vehicle while I was waiting for a transport qoute from them did not get me a qoute as they agreed to do More

by Bill
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember
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Feb 13, 2024 -

D-Patrick Ford Lincoln responded

Hi Bill, we understand your recent visit did not meet your expectations and we will like to look into it farther. Please do not hesitate to email social@dpat.com with information like your full name, date, and who you worked with. So we hope to hear from you soon and to learn more. Have a good day.

January 14, 2024

Wrong pricing online at cars. com and their own website and no follow-up. Bait and switch. More

by tombarnett45
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronnie
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Jan 19, 2024 -

D-Patrick Ford Lincoln responded

Mr. Barnett, we at D-Patrick price all of our vehicles competitively low. We base all of our pricing off the current market, much like consumers who are trading their vehicles in. Consumers expect to receive the current market value for their vehicles and can expect to purchase new or newer vehicles at the current market rate. Neither of us, consumers or dealerships, set the market, however, we do follow it. I think if you research the particular vehicle, you inquired about, not only will you find that it is priced competitively low, but you will find it to be priced at or below the current market value. If you owned said vehicle you would expect to be given the current market value for it, as do we. Much like the price of all goods in the market; groceries, homes, watches, etc. the market sets the value. Thank you for shopping with us and we hope to earn your business in the future.

Jan 19, 2024 -

tombarnett45 responded

I don't disagree with your response about the market pricing and believe it not, I know how markets work. All I'm saying is you need to accurately post your asking price on your own website and 3rd party auto search engines instead of making folks inquire to find the price is significantly different.

September 20, 2023

Cars. com price (not MSRP) isn't accurate. Flat $5000 markup over that when called, no response to Cars.com inquiry. More

by joshua.peerce
Recommend Dealer
No
Employees Worked With
Unknown
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September 14, 2023

I’ve bought two vehicles from D-Patrick. Didn’t have an issue with the first one. Bought a 43 thousand dollar truck and had issues took in in keep it for two days couldn’t tell me what was w More

by Clifford Huddleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have , know , idea, don’t wast to know ether
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June 20, 2023

Promised free oil change for buying truck. Liars and cheats! Terrible customer service! Steer clear of this place! More

by crolley2012
Service Price Transparency
Recommend Dealer
No
Employees Worked With
All employees
Report | Print
Jun 20, 2023 -

crolley2012 responded

Stay away this place has terrible customer service employees promise you things then lie must get every thing in writing and then have them sign it.

Jun 20, 2023 -

D-Patrick Ford Lincoln responded

Mr. Rolley - we are sorry that you were not happy with your experience. As mentioned while you were at the dealership, we have never had a customer state that they were told their first oil change was free. Therefore, we determined that this is highly unlikely, and could not honor your request. Additionally, we do have a form that states what the dealership owes you after your purchase called a "We-Owe". The "we-owe" does not state that we owed you a free oil change, and you signed off on it. Thank you for your business, but we did nothing wrong.

Jun 20, 2023 -

crolley2012 responded

I signed off on said we owe before we walked back the service dept that was when I could get oil change. Of course the salesman has all ready quit your sorry dealership so I have no back up.

Jun 20, 2023 -

D-Patrick Ford Lincoln responded

We have no “we owe” on file stating that we owe you a free oil change. If you would like to email what you have to petero@dpat.com we would be happy to review it.

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