D-Patrick Ford Lincoln

They assured me the car I bought could be flat towed and it cannot. I found out the same day and wanted to return it but they refused I went in looking for a Lincoln MKX, they supposedly had 2. The first o it cannot. I found out the same day and wanted to return it but they refused I went in looking for a Lincoln MKX, they supposedly had 2. The first one was trash, I can’t believe they offered it for sale! Now I’m out $22,000 for the Ford Edge and don’t have a car I can tow behind my RV. I wouldn’t buy a child’s plastic car from them. More

This was one of the worst service experiences I’ve ever had. From start to finish, I was given the runaround. Every time I spoke with the advisor, I was told a different price. After multiple attempts to g had. From start to finish, I was given the runaround. Every time I spoke with the advisor, I was told a different price. After multiple attempts to get answers and bringing no results, I reached out to the service director Cole Ransome, and he never returned my call. I was promised my vehicle would be done by October 1st, but no one contacted me to say they were behind until the next day. On top of that, they offered to deliver my vehicle and said they would call my wife when it arrived since I work nights and would be asleep. That call never came. Instead, they just left the keys sitting in the cup holder and walked away leaving my vehicle completely unsecured and at risk of being stolen. The lack of honesty, accountability, and basic professionalism here is unbelievable. I would never recommend this service center to anyone. More

Picked the truck I wanted. They told me they would have it in a couples of days. After 7 days with no communication from the dealer I called them. They told me they couldn’t g They told me they would have it in a couples of days. After 7 days with no communication from the dealer I called them. They told me they couldn’t get the truck. I ended up buying a new truck they had on the lot. 2 days after getting it the “check engine” light came on. I took it in and they told me they needed a part and it would be in the next day. 4 days later (today), after no communication from DPat I called them and the said the part was in but they couldn’t fit me in the schedule for a week. Today a received an application for certificate of title for a different vehicle/person. D-Patrick ford is really on top of their game. LOL More

Great help in fining just the right vehicle. Good follow up from service and finiance. Good follow up from service and finiance. More

Buying the car was a positive experience and the salesman, Kevin Woolsey, was helpful and accommodating to our requests. Since I drove a 250+ miles to buy the vehicle, getting the details in order b salesman, Kevin Woolsey, was helpful and accommodating to our requests. Since I drove a 250+ miles to buy the vehicle, getting the details in order before the trip was important and Kevin (and initially Paige Billings) were very instrumental toward that end. More

I got a nice used vehicle. I was told the gas tankworld be full when I picked it up and it wasn't. It was detailed very nice. I was told the gas tankworld be full when I picked it up and it wasn't. It was detailed very nice. More

Everyone was very friendly and helpful. Our paperwork went smoothly and fast. Will recommend this dealership to friends. Our paperwork went smoothly and fast. Will recommend this dealership to friends. More

Started out as a bad experience but was rectified in the end, I feel a fair deal was made end, I feel a fair deal was made More

Very friendly staff. Not pushy just down to earth salespeople. I would definitely recommend this dealership Not pushy just down to earth salespeople. I would definitely recommend this dealership More