
D'ELLA Buick GMC
Queensbury, NY
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31 Reviews of D'ELLA Buick GMC
Excellent After having been to two other dealerships and gotten the royal run-a-round, it was refreshing to be treated professionally. I was trading in my old After having been to two other dealerships and gotten the royal run-a-round, it was refreshing to be treated professionally. I was trading in my old GMC and received what I thought was a very reasonable offer, there were no hassles and we quickly agreed on the overall transaction, I would and have highly recommend this dealership to associates. Thanks again Don More
Great experience. Leasing my new Acadia was a pleasure. The sales and finance department were knowledgeable and did everything they could to explain everything. I've be Leasing my new Acadia was a pleasure. The sales and finance department were knowledgeable and did everything they could to explain everything. I've been leasing cars for years and this has been by far my best experience. More
great dealership we have been using della to service our 2014 enclave and have had a great experience even for warrentee work beth in the service dept is wonderful to we have been using della to service our 2014 enclave and have had a great experience even for warrentee work beth in the service dept is wonderful to work with. russ lacroix More
Horrible customer service Customer service department never would return my calls after I wasn't satisfied with the work done on my 2015 duramax diesel. I feel work was done by Customer service department never would return my calls after I wasn't satisfied with the work done on my 2015 duramax diesel. I feel work was done by a in experienced tech. Fixed one problem that caused another problem that they wouldn't stand behind!! This is my second and LAST truck that I will buy from Della !!!! More
TRUST IS EARNED, SAME AS RESPECT. I can list on 1 hand and have fingers left over all the business entities where I know the employees by first name. From the platform manager to the s I can list on 1 hand and have fingers left over all the business entities where I know the employees by first name. From the platform manager to the salesmen, to the guys in the garage, to the girls in service. Don Dingmon has been our salesman for more years than I can count. The entire staff is not just professional and courteous, but they go out of their way to make things happen. It's not just about selling cars with them, it's about making you want to return. They have the formula down. More
GREAT EXPERIENCE THIS IS THE THIRD TIME IN 10 YEARS THAT I HAVE ACQUIRED A VEHICLE FROM DELLA AND EACH TIME IS GETS EASIER AND MORE ENJOYABLE TO DO BUSINESS WITH THEM. THIS IS THE THIRD TIME IN 10 YEARS THAT I HAVE ACQUIRED A VEHICLE FROM DELLA AND EACH TIME IS GETS EASIER AND MORE ENJOYABLE TO DO BUSINESS WITH THEM. ALL THE PAPERWORK AND THE INSURANCES EVERYTHING IS DONE WHEN I COME IN TO PICK UP THE VEHICLE TO MAKE THE WHOLE TRANSACTION EASY AND QUICK I LIKE THAT. CLAY ASHWORTH More
Buying can be intimidating.. When you go and buy a car, you are always told to be aware of salesman. Not so with our experience of leasing a car from Della. So far 5 cars, over 1 When you go and buy a car, you are always told to be aware of salesman. Not so with our experience of leasing a car from Della. So far 5 cars, over 15 years. And my husband was a chevy man. Staff has always treated us well. We would recommend their business to all. Thank you Jerad. More
"Over 20 years of Outstanding Service" Our experience with Della Automotive Group has always been about a positive customer experience. Throughout the passed 20 years my wife and I have sho Our experience with Della Automotive Group has always been about a positive customer experience. Throughout the passed 20 years my wife and I have shopped other Dealerships, only to find that Della has the most conclusive, competitive and sincerest Sales/Service customer experience offered. The interactions with Della employee's , whether its' sales or service, they stay focused on customer service with a personal touch, I truly feel as a valued customer not just a transaction. The experience of Servicing our Vehicles has always been a very positive, always ready to accommodate any transportation need, from courtesy drop-off/pickup and even loaners. Courteous and timely communications as to status and readiness of your vehicle has always been outstanding. More
Friendly Staff I was greeted with friendly staff. I had an oil change, they did it fast and gave me a free car wash. It was a wonderful experience. I was greeted with friendly staff. I had an oil change, they did it fast and gave me a free car wash. It was a wonderful experience. More
Females BEWARE Worst experience with a service company ever!!! Total lack of communication. I also feel that they take advantage of women. Not to be trusted to say Worst experience with a service company ever!!! Total lack of communication. I also feel that they take advantage of women. Not to be trusted to say the least. Perhaps with the money your ripping off from there customers, you can afford to buy George the service manager some manners. More