D'ELLA Buick GMC
Queensbury, NY
Filter Reviews by Keyword
By Type
27 Reviews of D'ELLA Buick GMC
I love going to della's they always treat me with the utmost respect and for that I will always be a customer I feel like they truly care for my vehicle as I do and for that I will continue to be a loyal utmost respect and for that I will always be a customer I feel like they truly care for my vehicle as I do and for that I will continue to be a loyal customer More
Total dissatisfaction We purchased our 2018 GMC Terrain through Carfax from an out-of-state dealer. We needed to get NYS Inspection. We made an appointment at Della. I was We purchased our 2018 GMC Terrain through Carfax from an out-of-state dealer. We needed to get NYS Inspection. We made an appointment at Della. I was told the Terrain which had less than 18,000 miles failed due to rear brake rotors which were pitted with rust and needed to be replaced. The parts had to be ordered. When I returned for service I was told the rotors that had come in were mislabeled. I ended up paying $400. We are totally dissatisfied with this dealer and will never return, I can’t help wondering how I would have been treated had I purchased the Terrain from that dealer. More
great people to work with the sales person don dingmon was excellent to work with and the last person was ron great people will be there next truck purchase 2023 the sales person don dingmon was excellent to work with and the last person was ron great people will be there next truck purchase 2023 More
By far my prefered dealership and service center. The sales staff is personable and a pleasure to do business with. After your purchase, the service center is my go to for maintenance and repairs for The sales staff is personable and a pleasure to do business with. After your purchase, the service center is my go to for maintenance and repairs for the life of the vehicle. The service staff are honest, and the service is quick reliable. These guys wont try and sell you something you don't need at the garage. More
Excellent service by Sales and Service On our sixth vehicle from D’Ella overall. 4 leases and 2 purchased. Been very happy with the attention by both Sales and Seevice Department. Highly re On our sixth vehicle from D’Ella overall. 4 leases and 2 purchased. Been very happy with the attention by both Sales and Seevice Department. Highly recommend to my friends and family all the time. More
Awesome. This is our sixth vehicle we have gotten from Della and will continue to trade with them. We dealt with Van and he made the transition so easy for us. This is our sixth vehicle we have gotten from Della and will continue to trade with them. We dealt with Van and he made the transition so easy for us. More
Excellent After having been to two other dealerships and gotten the royal run-a-round, it was refreshing to be treated professionally. I was trading in my old After having been to two other dealerships and gotten the royal run-a-round, it was refreshing to be treated professionally. I was trading in my old GMC and received what I thought was a very reasonable offer, there were no hassles and we quickly agreed on the overall transaction, I would and have highly recommend this dealership to associates. Thanks again Don More
Great experience. Leasing my new Acadia was a pleasure. The sales and finance department were knowledgeable and did everything they could to explain everything. I've be Leasing my new Acadia was a pleasure. The sales and finance department were knowledgeable and did everything they could to explain everything. I've been leasing cars for years and this has been by far my best experience. More
great dealership we have been using della to service our 2014 enclave and have had a great experience even for warrentee work beth in the service dept is wonderful to we have been using della to service our 2014 enclave and have had a great experience even for warrentee work beth in the service dept is wonderful to work with. russ lacroix More
Horrible customer service Customer service department never would return my calls after I wasn't satisfied with the work done on my 2015 duramax diesel. I feel work was done by Customer service department never would return my calls after I wasn't satisfied with the work done on my 2015 duramax diesel. I feel work was done by a in experienced tech. Fixed one problem that caused another problem that they wouldn't stand behind!! This is my second and LAST truck that I will buy from Della !!!! More