D & D Ford

I had two problems.1) Needed rear shocks = Shocks were ordered and appointment made to install. Done on time and as told. 2) I had a light go on on the dash while driving. They placed the car on a monito ordered and appointment made to install. Done on time and as told. 2) I had a light go on on the dash while driving. They placed the car on a monitor and found the problem, a bad sensor. They made the correction. It did take about a day and half to solve the problem. Problem has been solved. Dick O'Brien More

The employees were courteous and help inform me about each stage of the service process. I have had my vehicle serviced at D&D since I purchased it five years ago and never had anything but a positive ex each stage of the service process. I have had my vehicle serviced at D&D since I purchased it five years ago and never had anything but a positive experience with the sales and service staff. More

the customer service was great, everyone was very friendly, we had a very good experience.are salesperson Jo was outstanding and I would recommend her to my friends and family. friendly, we had a very good experience.are salesperson Jo was outstanding and I would recommend her to my friends and family. More

They were very friendly and honest people. They worked hard to give me the best deal possible. The wait time was minimal and Randy my Sales person was just fantastic, If your going to buy a Ford product hard to give me the best deal possible. The wait time was minimal and Randy my Sales person was just fantastic, If your going to buy a Ford product I would Highly recommend this Dealership and Randy. Thanks: James Browning More

I had a good experience and would recommend. And repair warnings are right on. Thank you for getting us ready for our road trip in a timely manner. warnings are right on. Thank you for getting us ready for our road trip in a timely manner. More

Visiting dealership after my daughter bought a 2010 ford Edge, I wanted to see what it looked like. Upon seeing the vehicle, I spotted a 2010 Ford Explorer which called out our name, we did the initial pape Edge, I wanted to see what it looked like. Upon seeing the vehicle, I spotted a 2010 Ford Explorer which called out our name, we did the initial paperwork, and two days later, I drove off the lot. Ms. Jo, the sales person, went above and beyond her job to see that we could get the car we desired. Mr Kirkland was great in doing the leg work of financing, all were great, but we have to give MS. Jo, very special attentionto our needs. Thank you again. More

I set up a meeting and had several conversations by phone with the dealership. I let them know I was coming to purchase a specific vehicle and they planned the day for me and said the vehicle would be ready with the dealership. I let them know I was coming to purchase a specific vehicle and they planned the day for me and said the vehicle would be ready for me. After driving over an hour to reach the dealership, they send me a text as I pull in the lot, telling me they sold the car. I was only about 15 minutes past my SCHEDULED time. They don't even Call, they just send a text. Horrible communication and terrible business practices. I would DEFINTELY NOT Buy here. They are NOT TRUSTWORTHY - I had several text message communications and verbal phone calls with the salesman and customer service agent 30 minutes earlier letting them know I was on my way and they sold it anyways out from under me even though I had an appointment set and they said the car would be there for me. TERRIBLE EXPERIENCE. Don't TRUST THEM, THEY LIE. More

KELLEY WENT ABOVE AND BEYOND MAKING THIS PURCHASE HASSLE FREE AND ENJOYABLE. WE CAME IN FROM OUT OF STATE TO PURCHASE THE JEEP AND WERE ON THE ROAD IN NO TIME AND HAVE ENJOYED THE JEEP SINCE. THANKS AGAIN FREE AND ENJOYABLE. WE CAME IN FROM OUT OF STATE TO PURCHASE THE JEEP AND WERE ON THE ROAD IN NO TIME AND HAVE ENJOYED THE JEEP SINCE. THANKS AGAIN! More

I drove 3 hours with a specific car in mind. I was never hasseled to look at any other cars and literally took it for a test drive and signed the paperwork! Friendly conversation while we waited for everyth hasseled to look at any other cars and literally took it for a test drive and signed the paperwork! Friendly conversation while we waited for everything to be processed. Made the whole car buying experience as simple and painless as possible! More

It was well worth the ride from Columbia SC , I delt with Kelley and she told me everything she could about the vehicle all of the pluses and minuses so that I was fully aware of the short comings before i g Kelley and she told me everything she could about the vehicle all of the pluses and minuses so that I was fully aware of the short comings before i got there...THANKS KELLEY :) Les and Dawn Harbin More