D & D Ford

Brandon Payne I have nothing but great things to say about Brandon. He's by far the best customer service experience I've ever had. Go to D&D and ask for Brandon! T I have nothing but great things to say about Brandon. He's by far the best customer service experience I've ever had. Go to D&D and ask for Brandon! This man goes above and beyond to help you. More

Absolutely wonderful I went to Ford to find the perfect family car and Brandon Payne's knowledge about every car on the lot helped us do that! He helped my husband and I c I went to Ford to find the perfect family car and Brandon Payne's knowledge about every car on the lot helped us do that! He helped my husband and I compare vehicles and was very straight forward about the pros and cons so we could get our perfect match for a car. Afterwards, he checked in with us and made sure we continued to stay happy with our purchase! He was great!! More

Excellent experience Had a flawless experience purchasing my vehicle at D&D Ford. The entire staff was friendly and respectful and I am very happy with my new Mustang. Thi Had a flawless experience purchasing my vehicle at D&D Ford. The entire staff was friendly and respectful and I am very happy with my new Mustang. This is the 2nd Mustang I have purchased from D&D Ford and they will be where I purchase my 3rd when the time comes! Brandon Payne was great to work with and Skip Davenport runs a model business. More

Brandon Payne My husband and I have had two wonderful experiences with Brandon. The first was when we bought our 2016 Ford Escape. Brandon was very professional and My husband and I have had two wonderful experiences with Brandon. The first was when we bought our 2016 Ford Escape. Brandon was very professional and knowledgeable in finding us exactly what we were looking for. Months later after stopping by the dealership we noticed a 2007 Shelby Cobra GT 500 and contacted Brandon who was very happy to help make this purchase possible also. We would definitely recommend D&D and especially Brandon to anyone looking for a new or used vehicle. Thank you, Brandon! We love both cars!! More

Excellent even months after purchase. I bought a used 6500.00 car to keep the miles off of a new 52000.00 truck I purchased at a Ram dealership. I had issues with the new Ram the vibration I bought a used 6500.00 car to keep the miles off of a new 52000.00 truck I purchased at a Ram dealership. I had issues with the new Ram the vibration that they all have. Ram and the dealership was involved and needless to say of course nothing was resolved because Ram in Detroit could not even get the dealership to communicate, amoung other issues with the dealership, so we just gave up. But my experience with D &D was awesome from the buying of the car experience with our salesman to the sales manager to financing, and now I received a reminder for maintenance on my 12 year old 6500.00 car I got from them. They are not a Lincoln dealership which is what I bought, but it doesnt matter because they care about what they sell and they have follow up proceedures that every dealer should have to a customer. My 52000.00 truck not so much. Havent heard from them once, no follow up. You cant talk to who you need even if you call them repeatedly it is insane but true. I have had this happen before with other dealers but D&D is really different, they appreciate you even if you buy an older cheap priced car, you still matter. I bought my car in November and they still follow up. Im glad I waited to review them because my initial experience was great, Them showing me the care they have afterwards was astounding! I would definately buy from them again and reccommend to anyone I know! At D&D you dont have to spend huge money to be treated right, they just do it and that is worth a a lot to me! More

They lied about almost everything.. I bought a used car in April of 2014. They told me that they would "take good care of me" because this is the first time I had ever financed a car. We I bought a used car in April of 2014. They told me that they would "take good care of me" because this is the first time I had ever financed a car. Well, I learned my lesson. They told me that there was only one previous owner with no accidents. That was a HUGE lie. There was 3 previous owners with a MAJOR accident with SEVERE damage reported. I drove the car off of the lot after purchasing it and the check engine light comes on. They screwed me and made me feel as if they were doing me a favor by 'helping me out.' I will NEVER buy a vehicle from them again and I will definitely not point anyone in their direction. They should be ashamed. More

Dropped my car off on a Sunday. Dealership closed. Was on my way out of town when warning light went on and said ti bring car to dealer for service immediately. Left key in drop box with info regarding prob my way out of town when warning light went on and said ti bring car to dealer for service immediately. Left key in drop box with info regarding problem. Reveveived call the next morning from Karen that the vehicle would be evaluated and she would call me back. Karen called.. The issue was resolved. I told Karen I'd be out of town for about a week.that presented no problem. I will definitely use their services again. I was more than very pleased! More

Brought my car in for recall work. They had received my part on time and installed it in less time than expected. Overall great experience. part on time and installed it in less time than expected. Overall great experience. More

I had two problems.1) Needed rear shocks = Shocks were ordered and appointment made to install. Done on time and as told. 2) I had a light go on on the dash while driving. They placed the car on a monito ordered and appointment made to install. Done on time and as told. 2) I had a light go on on the dash while driving. They placed the car on a monitor and found the problem, a bad sensor. They made the correction. It did take about a day and half to solve the problem. Problem has been solved. Dick O'Brien More

The employees were courteous and help inform me about each stage of the service process. I have had my vehicle serviced at D&D since I purchased it five years ago and never had anything but a positive ex each stage of the service process. I have had my vehicle serviced at D&D since I purchased it five years ago and never had anything but a positive experience with the sales and service staff. More