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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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November 09, 2022

The service department was fast and we were able to get recall completed. Very fast. More

by Michellesloviak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy, didnt catch his name
Jan 04, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 06, 2022

Very friendly, clean. Professional. Customer Sevice is quick and nice. Service area is well maintained and appears to be well organized and very efficient. More

by rlacl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 02, 2022

Always great and friendly service from Darcy Hyundai! Appointments may be full but they get you in and out as fast as possible. More

by Sue.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

had service pick up my car and deliver back to me. ..excellent option. people i dealt with both in person and via phone friendly and helpful. when jayson called to inform me of what was checked and t More

by tomandsharonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate your feedback and are glad you had a good experience with our service department and our Advisor Jayson. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

October 24, 2022

Lucky to have this dealership to maintain my vehicle, always quality workmanship and friendly environment More

by tjniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Sillar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Flynn
Dec 22, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 409-4905

October 21, 2022

Very friendly and nice waiting area with drinks, comfortable chairs, clean restrooms and area too More

by Bobkat71610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 20, 2022

Excellent service from start to finish! They kept me informed of the work that was being done as well as the cost. More

by mmchoate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 19, 2022

Promptly met when I arrived and checked was told where to wait and if I needed anything to let them know. Work was completed quickly and I was on my way. More

by Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 16, 2022

Everyone is always friendly and helpful. Everyone explains things in an understanding manner. Always great. More

by Marybeth8555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina, John Flynn
Dec 01, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 09, 2022

I went in with a question how to turn my sensor light off my dash board due to my tire pressure being low. I filled my tire with air but the light didn’t go off. The gentlemen was very helpful and while I wa More

by Happy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

D'Arcy Hyundai responded

Thank you so much for your feedback and business. We are glad you were able to experience the D'Arcy Difference with John Wagner. He is our service manager and truly goes above and beyond for our customers. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

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