Back

D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

Sort by
July 25, 2019

Great staff The staff is very friendly and knowledgeable ! I appreciate that! I shouldn’t have to do 25 words in this review! It’s a great place to buy a SUV ! More

by KIMBO6731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2019

Best Car Dealship ever. From the time you walk in, the sales people and manager are top notch. You can't beat the service department for attentive and competent service. Shop More

by BigB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2019

Another Great Service Experience A big shout out to D'Arcy Hyundai Service department , Thank you to the best service manager in the auto business Jon Wagner and his service team. Top More

by tommyg1814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

Recall, routine maintenance Everyone was very friendly. The problems with lights and such were fixed within 2 mins!! He found a loose fuse. They then did the computer update and More

by Mustangmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2019

Always excellent care For many years we have been clients of D’Arcy Hyundai in Joliet. We have never had a negative experience. The service department is staffed with knowl More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience and for your business. We are glad that you enjoyed your service visit with us and that everything went as well as expected while you were here with Jayson. Your feedback is always important to us, should you need anything more, please let us know. D'Arcy Hyundai

June 14, 2019

A great experience I had a problem with the cover around my wheel, and it was taking care with ease. Thank you for ordering the part and making it seem easy to put it ba More

by jxj11b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of assisting you with your wheel cover. Your vehicle needs are important to us and making sure that you feel at ease and comfortable driving it, is our #1 priority. If you may need anything else, please do not hesitate to let us know. D'Arcy Hyundai

June 12, 2019

Excellent overall experience John in D'Arcy's service department was polite and friendly. Service on my vehicle was completed faster than expected. It was a very pleasant overall More

by webster1030
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of working with you and servicing your vehicle. Your vehicle needs are our #1 priority and we understand your time is extremely valuable and do our very best to ensure it is maximized. We are happy you had a wonderful visit. Should you need anything whether it'd be for sales or service, please do not hesitate to let us know. D'Arcy Hyundai

June 11, 2019

Professional Nothing to say really wish you had more options for my car, and or more deals for items to purchase thank you very much ok More

by KEITH.MARIA.PRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

D'Arcy Hyundai responded

Thank you for using our service department and for your feedback. We will discuss having more aftermarket options for vehicles and see that we can make it possible. Thank you, D'Arcy Hyundai

June 11, 2019

Poor customer service skills Mike needs to be a little more polite and understand who the customer is I don’t remember him paying for my car or making any of my payments. When a c More

by Nomorehyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 12, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to share your feedback with us. Jayson and Mike are unaware of this situation and we'd like to get a better understanding on your behalf as we are always looking for ways to improve ourselves. Please give myself or my General Manager Mr.Campobasso a call as we'd like to ensure we take action asap. Thank you. D'Arcy Hyundai

June 07, 2019

2015 Hyundai Santa Fe Service Your rep Feank was easy to work with. Updates on my vehicle were given and the end result was a car that drives like new again. Keep up the great wor More

by TFRANCISBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

D'Arcy Hyundai responded

Thank you so much for using our service department and for giving us your business. We are always happy to help you and serve your vehicle needs. If there is absolutely anything more that we can do for you now or later in the future, please let us know. D'Arcy Hyundai

...
42
...