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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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December 07, 2019

Had oil change and my brakes checked . Individiual got back to me about the brakes and had them repaired. Also got me a ride to my house and didn"t have to wait very long. More

by fp604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

D'Arcy Hyundai responded

We are happy to have helped in ensuring your vehicle was good to go; specially in this winter. Thank you for feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

December 07, 2019

Great service D'Arcy Hyundai continues to impress me with their quality product and great service. Whenever I go into the dealership, I am greeted by friendly staff More

by Rich14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Sandeman
Dec 09, 2019 -

D'Arcy Hyundai responded

Thank you for your feedback, we are happy you continue to enjoy the Hyundai brand and updates. You are always our number priority and to assist you in anyway is what we are all about.If there is anything else you may need. Just let us know. Thank you for your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

December 07, 2019

John Wagner is a Rock Star! John was particularly helpful in getting my car completed in one day. Then when I found that my gas tank and truck wouldn't open the next day because More

by vickimam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Experience with our online community. Your feedback is always appreciated. Wagner is definitely no ordinary Service Manager. He is very hands-on with customer service, to ensure you are taken care of and your vehicle is working 100%. We are glad you were happy with your visit. If there is anything more that you may need, let us know. Thank you for your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

December 06, 2019

Had my headlight replaced. They did replace the head light which was still under warranty. The wait time was fairly quick and the waiting room is comfortable. Everyone was frien More

by seichensehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2019 -

D'Arcy Hyundai responded

Thank you so much for sharing your D'Arcy Hyundai experience with our online community. We are happy to assist you anytime, whether it'd be for sales or service. If there anything more that we can do for you, do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 10, 2019

Oil Change Quick service and friendly staff. I have been coming here for a few years now, and there is always an appointment available. thank you much. More

by junebug1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2019 -

D'Arcy Hyundai responded

Thank you so much for being a loyal customer to us! We are glad you continue to have a great experience every time you visit. If there is anything more that we can do for you, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 02, 2019

Excellent Dealership Great service and great people . Top notch in every respect. I'm treated like royalty when I enter the dealership. Always a p pleasure to do business More

by betsy202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us and share your D'Arcy Difference with our online community. We are glad you feel right at home with our Sales and Service team, you are a part of our D'Arcy Hyundai family and we will always make sure to take care of you. Please do not hesitate to reach out to us if you may need anything else. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 31, 2019

Great experience Came in for my 6000 mile oil change and tire rotation, Jayson got me in and out in no time. Drive right in, they take it from there. All set and go More

by Jenjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

D'Arcy Hyundai responded

Thank you for using our Service department! We appreciate your feedback and taking the time to share your D'Arcy Hyundai experience. We are glad everything went as smooth as possible and you were able to get back on the road in no time. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 31, 2019

Always a pleasant experience at D’Arcy motors. I was in for an oil change and everyone treated me very well. I am a satisfied customer More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy at the cashier, 5 stars
Nov 05, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the privilege of servicing your vehicle. You are a part of our family and we will always ensure you are taken care of. Thank you for your feedback. If you may need anything,please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 28, 2019

Great job and quick I was in and out in 40 minutes for oil change and 5000 service. Staff is friendly and do a great job. Waiting room is nice More

by shep777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy Hyundai visit with our online community. Your feedback is important to us and we are happy to hear everything went as well as expected while you were here. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 20, 2019

All around great! The service was excellent. The personnel are always great and answer all sorts of questions with out hesitation. The dealership was very clean. The More

by don9939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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