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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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February 01, 2020

In and Out Service Went for an oil change and was in and out in approximately 45 minutes. Dominick was Very Professional upon arriving and also coming to get me when the More

by Pete R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department and sharing your feedback. We are glad Dominick was able to assist you and take care of you and your vehicle needs. If you should need anything else, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

January 29, 2020

Great dealership. Everyone at D'Arcy is very friendly and helpful. They replaced the part in record time. They also gave me a ride to the gym and my car was ready by th More

by helnback50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy Hyundai experience. We are glad we were able to meet if not exceed your expectations on timing. We understand your vehicle is important to you and would like to get back on the road asap. We do what we can to ensure this is possible and are happy you were able to enjoy and finish your workout as we took care of your vehicle. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 24, 2020

Every thing was excellent The people at the dealer ship are friendly and attentive. All pertinent questions regarding my Hyundai were answered. Mike Campobasso was present and More

by annjack01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

D'Arcy Hyundai responded

Congratulations on your new vehicle! We are always happy to help and are glad you enjoyed your visit with Lauren and Mike C. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 21, 2020

Great Job Jayson in service was a pleasure to work with and he kept me updated on the status of my Sante Fe. I will definitely be coming back to D'Arcy for fut More

by vmartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2020

My 2017 Santa Fe was in for its 15,000 mile service. As always, people were courteous, friendly and efficient. The car was ready the next day, as planned. Great, dependable service is one of the big reason More

by Sarak57
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy experience with our online community. Your vehicle needs are always important to us and to ensure you drive a good, dependable vehicle is what we strive for. Thank you for trusting us and continuing to allow us to earn your business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 13, 2020

2020 Santa Fe Had a slight issue with my new 2020 Santa Fe. As usual, John Wagner personally took care of the problem! He is an excellent, caring Service Manager. More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

D'Arcy Hyundai responded

Thank you so much for using our service department and for your feedback. John Wagner likes to make sure every customer is taken care of to the best of the experience. We are glad we were able to help. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 09, 2020

Trusted Dealership I have brought my cars to D'Arcy for years because I trust them. This was reinforced when my daughter moved out of state for a year of school. She had More

by Rich14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

D'Arcy Hyundai responded

Rich, Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate your words and our online community does as well, as your feedback is important to us. You are part of our family and we take care of our own. We like to ensure your visit is always pleasant, easy, quick and efficient. We try to explain everything thoroughly to ensure you understand what is being recommended, at any given time you may always decline. We just do our part to ensure your vehicle continues to run well to last you a lifetime. We appreciate your trust and know that whether you are with your daughters or not, we will treat them with the same respect, transparency and helpfulness as we treat you. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

January 08, 2020

In the process of oil consumption test and stopped in at the 2,000 mile. Was in and out in 10 minutes. Very helpful and quick. More

by neatnik59
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department and taking the time to share your feedback. We are always happy to help, we understand your time is important and do our best to ensure your visit is quick, easy and efficient. If you should need anything else, whether it'd be for sales or service; please do not hesitate to let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

January 05, 2020

Service - periodic maintenance Always great service from Jonn Wagner and staff! One of the best service departments that we have used. Quality staff, with upfront communication and More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier continued with fast friendly customer service.
Jan 06, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate you using our service department and your kind words. We are glad everything went as well as expected while you were here. We do our best to ensure you are taken care of quickly and efficiently as possible. If you should need anything else, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 31, 2019

Oil change Everything was done in a timely fashion! I was given a call when my vehicle was ready because I did some errands. Thank you for your service, Stephe More

by frogeyesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Sandeman, Stephen Tackett
Jan 03, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of working with you. We are always happy to help! Your feedback is always important to us and we appreciate you taking the time to share your D'Arcy Hyundai visit. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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