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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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May 01, 2020

Oil change/tune up Best service department I've ever dealt with. Not too fond of the sales department though. I've been going to this service department for twenty year More

by Keithko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we value your opinion and business. We are glad that everything went as well as expected while you were here. We appreciate your business Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725.5200

April 24, 2020

Good Service Staff is always friendly and helpful and I feel that I can trust what they tell me I need for my vehicle. Jayson communicated with me in further servi More

by derodon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

D'Arcy Hyundai responded

Thank you so much for using our service department. We appreciate your business and are always happy to help! We treat your vehicle just like it was our own. We like to ensure everything runs smoothly. Thank you for your feedback. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 24, 2020

5 stars is not enough This dealership goes above and beyond every time I have dealt with them. I would never consider going anywhere else!! From start to finish it’s quali More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

D'Arcy Hyundai responded

Thank you so much for your kind words! We are glad you were able to continue to experience the D'Arcy Difference. No matter if it is now or 5 yrs down the road, we will always treat you the exact way; with respect and care as you are family. Thank you for your business! Congratulations on your New Vehicle! Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 23, 2020

Great work I couldn’t ask for better service My car was picked up for me, before any work was done I was called to tell me what was needed. When the service w More

by tnjhirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I don’t know all the names, everyone I have had was wonderful.
Apr 23, 2020 -

D'Arcy Hyundai responded

Thank you so much for allowing us the privilege of working with you and servicing your vehicle. We are glad you enjoyed our pick up and drop off service. We are doing everything we can to ensure you are take care of during these times. If there is anything more that we can do, please let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

April 23, 2020

I would like to say that the service is alway great and I appreciate it. And the associates who take the money as a cashier is alway polite and people can appreciate good people. More

by joannr
Recommend Dealer
Yes
Employees Worked With
Marisa Campobasso
Apr 23, 2020 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We appreciate you taking the time to share your D'Arcy Hyundai experience with our online community. Thank you for business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

April 21, 2020

The service department is great! They are polite and helpful. They make getting your car serviced easy. Will definitely keep being our cars back for service. More

by li.ellis
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate your business. We are glad you enjoyed your visit and that our team was able to help you get your vehicle needs settled. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero-Public Relations Managers D'Arcy Hyundai (815)725-5200

April 21, 2020

Air bag light on,they had to order a part,they have an excellent facility and employees at that dealership it’s always the same great care More

by bugsyrtm
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

D'Arcy Hyundai responded

Thank you so much for using our service department. We are glad everything went as well as expected while you were here and we were able to get you vehicle back in good shape. If there is anything more that we can do, please do not hesitate to let us know. Thank you for your business. Isa Romero-Public Relations Managers D'Arcy Hyundai (815)725-5200

April 19, 2020

Service on vehicle Routine visit for oil change. Service tech indicated tire rotation was due so had that done also. Left car and waited for call to pick up. I have b More

by lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure of working with you and servicing your vehicle during these times. If there is anything more that we can do for you; please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725.5200

April 08, 2020

Always do a good job They did a good job finding issues and taking care of them. I do think the prices are a little high on general maintenance. Batteries for example. More

by rkeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate you doing business with us and allowing us the pleasure of working with you. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 07, 2020

Professionalism Service was performed in a timely manner. Service area was neat and clean. Service Agent was very professional. Cashier checking me out was prompt an More

by Kevinsenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Apr 22, 2020 -

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure of working with you and servicing your vehicle during these times. If there is anything more that we can do for you; please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725.5200

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