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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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August 16, 2020

Great Service, I was helped by Carl. I didn't see his name below, so I guess he is a newer employee, He was very knowledgeable, and gave me an honest assessment of t More

by ellerbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
August 09, 2020

D'ARCY HYUNDAI Frank was very knowledgeable, and helpful, with our service needs. Work was completed in a timely manner, at a reasonable price.We will return to this More

by FIBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Professional and prompt service by all! Frank and John always keep everyone up to date on what needs to be done and they keep the costs reasonable. More

by jbolin
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Fair and honest Great service. The only concern I have is that not much seems to have been done to support social distancing. The waiting room was very crowded so may More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Love Dominic and his team there. He's always super friendly, explains things professionally, and always willing to be of help. Ed and I have owned Darcy GMC's vehicles and always been happy with that More

by edandgina
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Excellent Service The service department did a great job keeping me informed and helped me as much as they could. They were friendly and helpful, as always! More

by aruettiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Service I really don't need to explain how this Dealership is because its always the same They go Above and Beyond. Every time I need service or some advice More

by msdelores13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Oil change and service I never have a negative experience with this service center. I trust their judgement and recommendations every time. I always feel valued and that More

by mybluerose1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit and lounging area. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

June 30, 2020

As always, service was speedy, efficient and the staff was courteous. This is my third Santa Fe I’ve had serviced here. No complaints at all. I will continue to bring my car here and I will continue to More

by Djf46
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to visit our dealership and allowing us the privilege of serving you and your vehicle needs. We are happy to hear everything went as well as expected. We appreciate your feedback and business. If there is something else that we can help you with, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 29, 2020

Great As usual great service, friendly and helpful service representative. Clean waiting area with snacks and stuff to drink. Service adviser did a great jo More

by lewill14144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names but everyone was easy to deal with and friendly
Aug 06, 2020 -

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars! We are always happy to help whether it is for sales or service. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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