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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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September 16, 2020

Good Service and friendly staff. I have never had any problems with the Hyundai products. When my tire pressure is low I can pull in and they will check the tires and fill them up. More

by helnback50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Sep 17, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We are glad everything went as well as expected while you were here. You can always count on our Service team to take care of you when it really matters most. We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

September 15, 2020

Extremely satisfied with the great service I get every time I have my car serviced. The whole department is always very friendly and helpful. They always answer all my crazy questions and always take More

by SUV,GIGI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Sep 17, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We are glad everything went as well as expected while you were here. You can always count on our Service team to take care of you when it really matters most and to answer all questions. We believe there is no such thing as a silly question, it's better to ask than not know. We are always here for you! We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

September 09, 2020

Outstanding yet again! Speedy service when I needed to do maintenance for an urgent trip. This dealership simply cannot figure out how to do anything wrong! More

by johntam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We are glad everything went as well as expected while you were here. We do what we can your visit is not only a good one but also a quick and efficient one as we understand how valuable your time is. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

September 09, 2020

I've always experienced the best Sales, Service and Customer Service at D'Arcy. The Service Department goes out of there way to make sure everything is working properly on your vehicle! More

by Winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl (Service Dept)
Sep 17, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We do what we can to ensure your vehicle needs are taken care of and that everything is up to your satisfaction as you matter to us. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

September 06, 2020

Always treated well and appreciated. Friendly and courteous and helpful staff and technicians. I drive up from Alsip for my service. Have never been disappointed. Looking to purchase a new vehicle in More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 17, 2020 -

D'Arcy Hyundai responded

Thank you for making the drive and using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here and that we can take care of your vehicle's needs. We look forward to working with you in Sales when you are ready. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 28, 2020

Received a recall on our son's 2013 Sonata. Told the manager that he was going back to school and would there be any way they could take care of it before he left for school. As usual, they were more th More

by eolsen523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit and lounging area. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 24, 2020

The staff was fantastic and knowledgeable. The service was great and right on time. I would definitely highly recommend D'Arcy Hyundai to anyone looking for a new car. More

by djmarshall72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here with Frank Guerra. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 24, 2020

Dominic and John, Were very helpful in servicing our 2019 Sonata. John especially went out of his way to take care of some paint issues on the front hood of the vehicle. The car was also washed and cleaned More

by james.huck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 22, 2020

So pleased with the job they did. Took care of all our issues. Also glad to have the Lyft driver to get us home and pick us up to get our car. They needed it overnight. More

by Car Works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

August 21, 2020

Great service from start to finish. Looked at rear hatch per request along with the scheduled oil change. Got a few car wash with the service call. More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We truly appreciate you allowing us the opportunity to work with you and your vehicle needs. We are glad you enjoyed your service visit and lounging area. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

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