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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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December 01, 2020

As usual, I can't think of anything they could have done to improve my visit unless they "comped" it. :-) I never even consider going anywhere else for any kind of service. More

by xprofe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who. He was wearing a mask, but he was very good.
Dec 01, 2020 -

D'Arcy Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. DISCOVER THE DARCY DIFFERENCE John Wagner, Service Manager jwagner@darcymotors.com

November 27, 2020

Excellent service department. I feel that I can trust them to do a good job servicing my car. We have two Hyundai and rely on D’Arcy for all our service. We have never been disappointed by this decision. More

by Milt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

D'Arcy Hyundai responded

We appreciate your business, John and our team look forward to serving you again soon! DISCOVER THE DARCY DIFFERENCE John Wagner, Service Manager jwagner@darcymotors.com

November 22, 2020

I have purchased 9 new vehicles from this dealership. I am very disappointed . I had my 2017 tuscon in the dealership for an engine light. I was told over the phone that the engine light was on because the More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayson Mirabella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro moreno
November 12, 2020

Couldn't figure out what was going on with my Hyundai having random trouble starting. The AMAZING Service Dept. at Darcy Hyundai took my vehicle in and didn't stop working on it until they found and rep More

by Eganbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Chanda
Nov 12, 2020 -

D'Arcy Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing D'Arcy Hyundai, we look forward to having you as one of our valued customers for many more years to come! DISCOVER THE DARCY DIFFERENCE JOHN WAGNER SERVICE MANAGER jwagner@darcymotors.com

November 06, 2020

Everyone is always so friendly and helpful. They were able to get me in right away and were very helpful in deciding which services I needed. I love the ability to text with the service department while More

by jdarin615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chanda
Nov 06, 2020 -

D'Arcy Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. DISCOVER THE DARCY DIFFERENCE John Wagner, Service Manager jwagner@darcymotors.com

November 04, 2020

Love my new 2021 Hyundai Tucson. Joseph the salesman helped me so much . He went above and beyond. Today brought it back for paint protection. Very good Job !!! More

by Liz56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

D'Arcy Hyundai responded

Thank you so much for your kind words, Liz, and for taking the time to leave us this wonderful feedback!

November 01, 2020

friendly, fast, easy to talk to. Jayson was my service advisor, never pushy to sell service, always has my best interests when it comes to the maintenance of my vehicle More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are always happy to serve you and your vehicle needs. We do what we can to ensure you are taken care of. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

November 01, 2020

Brought my car in for a Recall item. Service department was friendly and curteous. Provided me with an accurate time frame for service. The car wash at the end of service is a nice added bonus! More

by AP Sonata
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Campobasso, Mike
Dec 21, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad we were able to take care of your vehicle recall in a timely manner as we do what we can to ensure your time is maximized. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

October 30, 2020

My battery was so dead, car wouldn't even start with a jump. D'Arcy towed my car and replaced my battery. Thank you for helping me and making sure it wasn't a bigger problem. More

by bethhanna
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are always happy to help and make things easier for you. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

October 28, 2020

I needed a repair done ASAP. My appointment was scheduled for the same day. I was consulted about the price. My vehicle was finished in an hour. Thank you, Darcy Hyundai. More

by tdg26064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200

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