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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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April 22, 2021

Since Covid, work hours have been irratic and can change last minute. Darcy service department is accommodating and helpful. Offer rides back and forth to my job while they work on my car or they make sur More

by Eganbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 21, 2021

The service is always excellent every time I bring my car in. The staff is very friendly and makes it a comfortable experience. The waiting area is nice and stocked with plenty of snack and drink options. More

by Kevin E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 20, 2021

I was taken care of right away. my car was in and out quickly and the service teammates very very friendly . Very happy with the dealership. More

by jkunstman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 17, 2021

I brought my SUV in to Darcy Hyundai because of a recall notice I received that had to do with the ABS breaking system. The Staff was super friendly and the service repairs were done in a timely manor. Gr More

by JAXBAK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 08, 2021

The staff is super friendly and knowledgeable. The waiting room is comfortable. Appreciate how informative and straightforward the service personnel are. This is my current place to go for my car need More

by SarahMae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 02, 2021

Understanding with what needed to be done . Got the vehicle in right when we showed up for the appointment. It’s great that the vehicle gets washed before release to us. More

by dennise1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad we were able to get your vehicle done quickly. We appreciate your feedback as it is important for us to be able to learn and grow; what could we have done differently to have gotten a full 5- star rating? We look forward to hearing from you. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 02, 2021

Not only did I get an oil change, but my car was also serviced for a recall. The waiting time was shorter than expected too! More

by Customer from Plainfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy difference with our online community. We are glad we were able to get everything done with your vehicle the same day quickly and efficiently. We appreciate your feedback and business. Thank you for using our service department, we look forward to seeing you again in the future. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 30, 2021

My fiancée brought our Tucson in for the scheduled oil and it was a great experience. The work was performed immediately and there was virtually no wait. Thank you D'Arcy! More

by SKRABBE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Bustamant
Mar 31, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here with Freddy. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 28, 2021

I had a great experience bringing my Tucson in for service. I needed a rental car to get to a doctors appt. and they provided one. I would recommend their service dept. at Darcy. They are very frien More

by DaveyK653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback, business and above all your loyalty. We do everything possible to ensure you are taken care of always. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 26, 2021

Fast, friendly, professional service.Fully explain Fast, friendly, professional service. Fully explain problem and your options. Always leave with a clean car. I was not sure about what Dominick sa More

by Cindy0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Difference. We are glad that everything went as well as expected while you were here with Dominick. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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