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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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June 01, 2021

I went into the dealership for an oil change. They provided great customer service, and they are very friendly people! I highly recommend this dealership to everyone More

by mdrenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 30, 2021

Everyone is very friendly. This dealership is very easy to do business with! Their service dept is great and the waiting area is clean and comfortable. More

by Irishbelle67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
May 18, 2021

Have to say I’m very pleased with how the service crew at D’arcy Hyundai has been treating us as customers. Our vehicle was unfortunately purchased elsewhere but we’ll be keeping it serviced here! Several More

by gasteffens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Service dept. was great my car was done before projected time. Great work, there was soda available but no diet soda. 🙁. This dealer Rater really isn’t the most User friendly. More

by t.rauworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Dropped off our Palisade for the application of the Family Care Protection package that we purchased at the time of buying the vehicle. Once again, D'Arcy did not disappoint. Checking in at the servi More

by jcways0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
May 07, 2021

Alway good service. They take the time to explain what the condition is with the vehicle. Options are also discussed if fixes are needed. Good communication has always been the case. More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

I've been coming here since I moved from Florida 5 years ago. Very satisfied with the service department. Will continue to come here for service More

by walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Mirebella/Vince Vitale/Mike Nolan
May 04, 2021

I called and explained my problem and was treated with courtesy and Jayson had my car fixed quickly once it was there. I've always been happy with Darcy Hyundai More

by duckie1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Experience with our online community. We appreciate your feedback and your business. We are happy Jayson was able to listen to you and assist you quickly and efficiently as we understand how important your vehicle is to you. Thank you. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

May 03, 2021

Everyone is always very helpful and courteous! Service department is very clean, and I like the convenience of driving right in the building. The waiting area is very nice, with great refreshments! More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
May 03, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 28, 2021

Freddy was very helpful and informative about what was going on with my car. This is all I have to say but I need 25. More

by helnback50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
May 01, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while you were here. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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