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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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July 24, 2021

The service department are very knowledgeable in what they are trained to do,and the sales manager Mike was very, very helpful in getting approval for my car. More

by julio.vazquez61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for visiting both Service and Sales, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 21, 2021

Great place would recommedn it to everyone. completed service in a timely manner and answer all question that i had. did try to sell me anyhting extra More

by rafonck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 15, 2021

Got an oil change and everything went well. Also need an air filter and Hepa filter while getting the oil changed. Took about an hour~! More

by esk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Aug 02, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 02, 2021

Very knowledgeable service people who very courteous. Service was completed as promised. More

by Hubert560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 30, 2021

My Service "Person" was Jayson! He answered all my questions and got me in for my service and back out the door in just under an hour! I love my Kona and remain grateful to all at D'Arcy Hyundai - It More

by Midge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Segreti
Aug 28, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you for your feedback, we are happy to hear everything went as well as expected while you were here with our Sales Team. It was our pleasure to work with you and assist you in helping you find a vehicle you loved. We truly appreciate your time and your business. If we can do anything more, please let us know. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Aug 28, 2021 -

Midge responded

Thank all of you once again. I look forward to coming back next month for my oil chafe’.

June 27, 2021

The dealership everybody’s friendly very Respectful towards the customers knowledgeable More

by Byatch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 24, 2021

Friendly, knowledgeable, patient representative. Work was completed in a timely manner. Thank you! More

by Jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 23, 2021

Frank took care of our problems and was honest about what needed to be done. The car was supposed to take at least two days to repair because they needed to order parts. They found the part at another dealer More

by kendupree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 16, 2021

Expert service. Very prompt and efficient. Service agent discussed the maintenance work that was performed. Only problem, waiting room is too small and gets crowded. More

by Cjdevriendt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 12, 2021

Fast service by competent people. I needed an oil change and a tire rotation. The service man came and explained that I needed a few other services. I will make another appointment to get them done in the More

by horsedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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