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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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September 21, 2021

Excellent service from start to finish. They were able to shuttle me to work so I wasn't late after dropping off my car. Great customer service. Easy check out, when I picked up my car as well. Excelle More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. We do everything possible to ensure you have a smooth an easy experience while here; we are happy to hear we were able to provide that. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

September 19, 2021

Everyone in the service department is friendly and helpful. I enjoy taking my car for service at D’Arcy’s. More

by Tjniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. We do everything possible to ensure you have a smooth an easy visit. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

September 12, 2021

Very professional. Clarified the terms of my extended Very professional. Clarified the terms of my extended warranty. I did not use that waiting room, preferred to stay outside the building but the More

by thelmakuska
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 02, 2021

there was a mix up in ordering our recall parts resulting in us bringing in both of our cars for nothing. Frank Guerra made sure we did not have to make a 2nd trip. We had both of our cars picked up and brou More

by doreen53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected and we appreciate your feedback and are Frank was able to ensure your vehicle's needs were taken care of as quickly as possible without any further hiccups. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 01, 2021

John Wagner is an awesome manager Great service dept! Everybody is very helpful We have been coming there for years and are very happy and satisfied! More

by Cyndibbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

August 22, 2021

Friendliness, professionalism and communication provided was top notch. Frank in the service department was excellent! More

by Jackieelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Gall, Zach Segreti
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. It is important to us that you not only find a vehicle you really would like to own but also enjoy your vehicle shopping experience. We are happy you we able to do both. Congratulations on your New Vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

August 10, 2021

The guys are great. Fast and very helpful with the questions I had about both my cars. More

by Mityah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian the driver
Aug 28, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

August 06, 2021

The dealership has very friendly, knowledgeable, and great workers. They go above and beyond to make sure you are happy and satisfied. More

by CarrieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

August 04, 2021

Always a positive experience. Friendly knowledgeable employees. I always feel my vehicle is safe when I leave. The inside of my vehicle was vacuumed! Facility clean. More

by mybluerose1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 31, 2021

The service department has taken excellent care of my vehicle for over 10 years now and because of their hard work my vehicle still runs great. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Aug 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while Freddy took care of you. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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