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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews
Call Service Center (815) 725-5200

456 Reviews of D'Arcy Hyundai - Service Center

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November 07, 2021

called about a problem with back up camera. got in the same day and the problem fixed Great work More

by bil-eileenmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 05, 2021

Darcy Hyundai service is always professional and helpful to the max. Awesome!!! Dominick and Freddie were great! More

by vickimam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
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Nov 10, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 04, 2021

The service I requested was performed in a timely manner. Jayson willingly answered my questions. He was very professional, pleasant & courteous. I’d also like to commend the Service Manager, John Wagner. More

by dleasure54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and use our Service Department. We greatly appreciate your time, business and feedback. We are happy to hear everything went as smooth as possible as we try to work quickly and efficiently. We appreciate your kind words. Thank you for your time. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

November 04, 2021

This is a no-nonsense, honest service department thanks Jason! Highly recommend this service department. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

D'Arcy Hyundai responded

Thank you for taking the time to use our service department. We appreciate your feedback and business. We're happy to hear everything went as well as expected while you were here with Jayson. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

October 30, 2021

The team is always professional and easy going and the service is great. This is the only place we take our vehicles because we know it’s going to be done right the first time. We purchased them at D’Arcy More

by Ryan V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Report | Print
Nov 03, 2021 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 22, 2021

The service you receive at Darcy is always above and beyond. The staff is fantastic! More

by lroan223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Chanda, Wilfredo "Freddy" Bustamante
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Oct 27, 2021 -

D'Arcy Hyundai responded

Thank you so much for rating us 5-Stars and using our service department. We are always happy to help. If there is anything more that we can do to ensure your vehicle is taken care of, please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725-5200

October 11, 2021

D’Arcys continues to provide quality work and great customer service each time our vehicle is serviced. Thank you for always backing up your work as well. More

by Donald Bersano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

D'Arcy Hyundai responded

Thank you for using our service department. We truly appreciate you coming in and working with Dominick. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

October 09, 2021

They helped out with what I needed done. Helped me with a path forward on further service. More

by keith.lehmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 01, 2021

Answered all questions fast and efficient service everyone was very pleasant . We will recommend DArcy. More

by mgockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Report | Print
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 29, 2021

As always, I received 5-star service from D'Arcy 5-star Hyundai dealership. Service writer Jason Mirabella makes any service process seamless. I remain grateful for the peace of mind, knowing I will alwa More

by Midge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeRoy Parks
Report | Print
Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Oct 10, 2021 -

Midge responded

Thank you for acknowledging my posted review....Everyone is just great to the customer at D'Arcy........I remain grateful to all of you for making my visits and experiences so nice! See y'all next time!!!

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