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D'Arcy Hyundai

Joliet, IL

4.9
2,259 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,259 reviews

July 06, 2022

Another great experience at D'Arcy Hyundai, even in these times it's honesty and easy to still buy a vehicle and be treated great. More

by Tommyg1814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Tommyg1814 responded

Thank you too Jimmy Koceuba and Mike Compobasso you guys remain classy and upstanding.

July 05, 2022

Went back and forth for a few days on email about flying in to purchase a car then driving it home. It started out with hopes they could ship the vehicle but that was a no go which is fine. We got to talkin More

by topolskid66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not naming people
Jul 28, 2022 -

D'Arcy Hyundai responded

We do apologize things didn't work out. We understand you are out of state trying to make a purchase over the phone/internet. As previously discussed, we don't typically hold used car vehicles as it is a "first come, first serve" policy. We had agreed to take a deposit, that was not processed and make the exception for you as you previously stated you'd come that weekend- that wasn't an assumption, however we understand things changed as your wife was unable to make it due to her work schedule and instead you wanted us to hold the vehicle for you for a week. Unfortunately, we are unable to do so as we typically require even for new vehicles that the vehicle be picked up withing 48hrs. We understand you had expenses to take care of as you would travel out of the state to pick this vehicle up as we don't arrange transportation of vehicles out of the state. Once again, we apologize things didn't work out but are glad you were able to find a vehicle that worked for you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Jul 28, 2022 -

topolskid66 responded

I would have done everything I could to find a ticket if it were just me needed to sign papers. I clearly wouldn’t have purchased a plane ticket prior to confirming the vehicle was available and our APR was a decent number. I did say if my wife was needed it would be next week. Again, a normal person wouldn’t give a company $1000 and then decide to not show up. That’s a good amount of money in my world. Maybe I should have said $2500 to have y’all hold it for over a few hours. I mean it was Friday, you could have had the car sold on Wednesday but I guess that’s just ridiculous. Again, we drove to a dealership 5 hours a way and they held two vehicles for a few days with no deposit, shocking a dealership would do that for a customer. Everyone, if you’re shopping for a vehicle know there are MUCH better options out there. Dealerships that will hold a vehicle longer than a few hours for $1000 knowing you need to purchase plane tickets.

July 01, 2022

i am very pleased with the service at your dealership. the technicians are very helpful. the office staff is friendly and pleasant. Thank you for keeping my car serviced all these years. More

by roberta.gross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Dickster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina, Wilfredo "Freddy" Bustamante
Jul 28, 2022 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 01, 2022

Everyone worked together seamlessly to make my purchase as smooth as possible. Well done Jessie, Mike, Scott and the rest of the D’Arcy team that had and hand in helping me with my purchase. More

by gram1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie, John Flynn
Jul 28, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 27, 2022

LUV Dominick! Hey and his guys are always professional and super friendly. Thanks for keeping us all moving forward by working! 😊 More

by edandgina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 20, 2022

Matt Sonneman was a great help! I felt that I was treated fairly and the whole team was working toward getting me a vehicle I would love. I cannot recommend this dealership enou More

by CJMag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Sonneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina
Jun 29, 2022 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. We do everything possible to ensure you have a smooth an easy transition from the comfort of your home to ours. It is important to us that you not only find a vehicle you really would like to own but also enjoy your vehicle shopping experience. We are happy you we able to do both. Congratulations on your New Vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

June 11, 2022

Dealership good just wish I wouldn't have bought what I purchased. Hopefully will sell....... More

by pssrnbest1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 08, 2022

Vehicle in for oil change and 20k mile check up. Great service department and staff, work was done timely and correctly! More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 02, 2022

Jason in Service managed my request for my vehicle to be diagnosed for a "starting" problem. The problem was identified and repaired. I appreciate the positive attitude of Jason and everyone who assisted me More

by cynthiamartis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man who wiped down my vehicle after it was washed. Spotless!
Jun 02, 2022 -

cynthiamartis responded

Jayson Mirabella in Service managed my request for my vehicle to be diagnosed for a "starting" problem. The problem was identified and repaired. I appreciate the positive attitude of Jayson and everyone who assisted me that day. Best coffee ever while I waited in the comfortable waiting area! The car wash and perfect wipe-down was an added bonus!

May 28, 2022

Serviced promptly and professionally with a smile! Answered my questions completely. This visit was a great one! More

by Astrocc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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