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D'Arcy Hyundai

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.9
2,259 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,259 reviews

February 23, 2023

Always willing to explain everything, even when there’s a misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. More

by Ginkoe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy feedback with our online community. We are always looking for ways to improve and grow. If there is absolutely anything more that you may need, whether it'd be pertaining to service or sales; don't hesitate to reach out as we will always be happy to assist. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 21, 2023

Just waiting for spare key fob and owners manual. Also Bluelink will not activate so am working with engineers to get it fixed More

by Martbrunke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina, Logan Viken
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We will do our best to get that key fob and owner's manual to you asap if we haven't yet done so. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Feb 27, 2023 -

Martbrunke responded

Got the key fob and owners manual. Blue link still does not work. That was an important reason why we got the car because we could do remote start from our phone and other things. So what is going to be done about that?

February 21, 2023

Very courteous employees. Recall service was completed in within the estimated time I was given on arrival for appointment More

by BARBW0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We're glad you enjoyed your visit Frank, he's very nice and knowledgeable. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 17, 2023

With help from John Wagner, I was able to get my car in for a recall before the end of February. Jayson (service) was even able to move my appointment time up a few hours to accommodate a change in my sch More

by roysterret0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We are happy to hear our team was able to accommodate you. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 12, 2023

Very courteous employees. They did a thorough job and explained everything.Did not have a long wait. More

by Cathyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your vehicle shopping experience with our online community. We appreciate you using our service department and allowing us the pleasure of helping you maintain your vehicle up to date. Thank you for your business. If there is anything more that we can do, please don't hesitate to inform us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 10, 2023

Awesome they kept me informed the whole time and even washed my vehicle it was a nice touch More

by william_sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your vehicle shopping experience with our online community. We appreciate you using our service department and allowing us the privilege of helping you keep your vehicle up to date. Thank you for your business. If there is anything more that we can do, please don't hesitate to inform us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 08, 2023

My experience at Hyundai was great! I dealt with Logan and found both him and the finance guy, Francisco, to be professional and friendly. More

by angelodicristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Medina, Logan Viken
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Feb 08, 2023 -

D'Arcy Hyundai responded

Angelo, thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We are glad everything went as well as expected while working with Logan and the rest of the sales team. We do everything possible to ensure you taken care of from the moment you walk in. Congratulations on your new vehicle and thank you for allowing us the opportunity to work with you and earn your business. We appreciate your feedback and business. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 27, 2023

We were very satisfied. All the people we dealt with were friendly. The waiting room was comfortable and clean. More

by bjchan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We can't thank you enough for your feedback and business. We are glad everything went as well as expected while you were here. Should you need anything else or have any questions, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 25, 2023

just takes too long to schedule a service the work was fine the waiting room was clean. More

by mech555
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We can't thank you enough for your feedback and business. We do apologize for the wait as it can vary, depending on how busy it is; please note we do try to be as fast yet efficient as possible specially when it comes to dealing with vehicle parts/work. We thank you for allowing us to work on your vehicle needs. Should you need anything else or have any questions, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 24, 2023

Never have an issue . Service is always timely and within a reasonable timeframe. Really appreciate the courtesy car wash . More

by johndean1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad everything went as well as expected while using our service department. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

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