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D'Arcy Hyundai

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.9
2,259 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,259 reviews

April 02, 2023

Unfortunately we were not provided a loaner and it took quite awhile for a taillight change. More

by melou
Recommend Dealer
No
Employees Worked With
Jayson Mirabella
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for using our service department. We do apologize for the long wait you may have had experience while getting your vehicle serviced. We do strive to ensure your visit is a quick and efficient one however sometimes the wait can be a bit longer, depending on the day and staff, the mechanical issue at hand not just on your vehicle but on appointments that may have had been prior to your visit. Unfortunately, loaners tend to be maxed out with customers who are waiting on new engines. We apologize for not being able to accommodate your request. We thank you for your business and your feedback as we always strive to stay on our toes, we hope with our new location, we can have more of an "in/out" service visit. Thank you once again. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

March 26, 2023

Although they don’t negotiate price on sticker . They are great to work with . 2 nd Hundai . First one never had any problems More

by Dgrms12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Miniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to visit our dealership a second time. We appreciate your feedback and your business. We do what we can to ensure we can give you a fair pricing. We're happy you were able to experience the D'Arcy Difference. If there is anything more that we can do for you, please let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We appreciate your feedback and your business. We do our best to ensure you are provided a fair price as we understand some of the competitors charge market adjustments or name of dealer packages. We thank you for allowing us to work with you. Congratulations on your new vehicle, if there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 14, 2023

We are very pleased with the service of this dealer. They did a good job keeping us updated.The staff is very nice and friendly. The Sales Specialist Lauren Gall is very organized and fast in car buying More

by ocena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We appreciate your feedback and your business. We are glad you were able to experience the D'Arcy difference with Lauren; she truly likes to make sure her customers are taken care of just like family. Congratulations on your new vehicle, if there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 04, 2023

This dealership is hands down the best I've ever worked with. They care about your needs and do whatever it takes to get your issue resolved. All with a smile on their face!!! More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy experience with our online community. We are glad you had a great service visit with Frank and John Wagner. They truly have your best interest at hand and do their best to ensure your visit is a good one. Thank you for your business. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 03, 2023

did a good job keeping me updated when i was looking. Enjoyed my experience. Love the car More

by wtack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Medina, Alexandra Quinn
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We are glad you enjoyed your visit while working with Alex. Congratulations on your new vehicle, if there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 03, 2023

All staff very friendly and nice. Willing to help and answer any questions I may have. More

by hlineman8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We appreciate your feedback and your business. We are glad you were able to experience the D'Arcy difference with Jimmy; he is a great salesperson and ensures his customers are taken care of every step of way. Congratulations on your new vehicle, if there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 02, 2023

Friendly accommodating staff. Comfortable waiting area that including refreshments and a very clean rest rooms More

by Parrasmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and using our service department. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 01, 2023

Disappointed to be back giving them not a great review. They were very money hungry and couldn’t locate my file on a car I leased a year earlier from them? Someone who boasted about being there 31 years an More

by ALV
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Budzinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Miniuk
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your feedback as we take it seriously and do our best to ensure we can grow from the opportunity. We apologize for any inconvenience you may have had while here working with our sales team. We try to ensure we work with every customer is treated with respect and courtesy. The last thing we ever want to do is make you feel such a way. When you have a moment, I'd like to further discuss your visit with you if you don't mine as I have already brought it up to our General Manager. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 27, 2023

The maintenance team at D'Arcy Hyundai is always fast, efficient, and take excellent care of my car!! More

by pcubs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jeziorczak
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Mar 01, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience with our online community. We are glad to hear you had a wonderful service visit while allowing us to work on your vehicle. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 25, 2023

The staff are always friendly and efficient. So far I’ve been very happy with my vehicle and the D’Arcy dealership. More

by popki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

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