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D'Addario Nissan
Shelton, CT
102 Reviews
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102 Reviews of D'Addario Nissan
March 24, 2014
I have bought 2 brand new vehicles (2012 frontier, 2011 Rogue) at D'Addario Nissan. I was considering trading in my 2012 Frontier for a new 2014 Frontier. I was waiting for the used car manager Dan D'Add Rogue) at D'Addario Nissan. I was considering trading in my 2012 Frontier for a new 2014 Frontier. I was waiting for the used car manager Dan D'Addario to make me an offer on my trade in. He made me an offer that would not work for me, so I told him I don't think we can make a deal if this is your offer. He then proceeded to act like a child, by pushing the paper the offer was on across the desk at me and then get up and walk away from me as he muttered "your unbelievable". I have never been treated so disrespectfully as a customer as that. I then confronted Dan D'Addario at his desk telling him I can't believe that this is how they treat customers who have already bought 2 cars here over the past 3 years from them and am trying to buy a 3rd.. I informed Dan that he lacks the most basic customer service skills. The professional act would have been to tell me that he was sorry we could not make a deal and shake my hand and say that his offer would stand. But instead he decided to act like a child. I will never step foot in that dealership again. I have been a loyal customer to them buying new vehicles and getting all my maintenance done by the dealership. They lost out on many future sales and service $ when I walked out the door. More
by RCH7048
Employees Worked With
Dan D'Addario
February 27, 2014
I just bought my car yesterday. I had the best experience ever!!!! Its started by looking at cars on my cellphone Sunday. Monday I had received an Email from Rebecca Lindsay, with the usual "thank you for yo ever!!!! Its started by looking at cars on my cellphone Sunday. Monday I had received an Email from Rebecca Lindsay, with the usual "thank you for your interest in a Nissan" I asked questions about taxes, fees and registration since I'm a NY resident. She answered all my questions and made sure I knew exactly what the progress would be. Then came prices over emails. I was worried about the price she had given me (internet price) I thought for sure that there must be something wrong with the car. never the less I went through with the sale. At that point (Tuesday) I was transferred to Mike Swiattouski, he took care of everything!!! making sure I had all proper documents before I took the trip there...When I got there on Wednesday...they started with paper work, but I told them I wanted to see the car to make sure everything was ok before I signed any paper work. NO PROBLEM. Mike took me to were they had my car and OMG! my car was there in perfect condition being detailed by professionals. He made sure I felt comfortable with the purchase at all times, he never tried to hassled me to get anything extra or any weird package, like other dealerships. The whole process took me 45 minutes and that's because he was teaching me about the cool technology in my car!!!!!!!! overall I'm extremely happy with the service Mike and Rebecca provided. I would recommend them to anyone. I'm in love with my car! More
by solivera87
Employees Worked With
Rebecca Lindsay, Mike Swiattouski
September 28, 2013
I have been a customer of D'Addario since about 1985. They are a great dealership. During this purchase I worked wit Travis. He was extremely personable and quite knowledgeable about the vehicles I wa They are a great dealership. During this purchase I worked wit Travis. He was extremely personable and quite knowledgeable about the vehicles I was interested in. Never at any point did I feel pressured to make a quick decision that I might regret later. After I made my decision, he worked with me every step of the way and made it as easy as possible. Great dealership...great people. I would recommend them to anyone. More
by kathychopak
July 27, 2013
We can not Praise and Thank this sale department enough especially Travis Martin who made a nightmare experience at another dealer a pleasurable experience. He was so very professional, patient, understan especially Travis Martin who made a nightmare experience at another dealer a pleasurable experience. He was so very professional, patient, understanding and he worked very hard to get us the car we wanted at a great price. Everyone we dealt with in the sales department couldn't be nicer and more professional. We very highly recommend this dealership to anyone wanting to purchase a Nissan. More
by gassoe
Employees Worked With
Andre Gach, Matt Edmonds
July 15, 2013
Let me just say that as customer, I am a tough cookie. When my old car died I call just to inquire information on a Nissan Versa sedan sv. I spoke to Rebecca and she was very understanding and helpful to When my old car died I call just to inquire information on a Nissan Versa sedan sv. I spoke to Rebecca and she was very understanding and helpful to me. I continued to call her directly to ask question and negotiate payment plan. She kept going back and fourth with the numbers, because I was making sure I could get a new car. I didnt want a used car, because personally I havent been luckey with them. She was amazing, she didnt mind calling me back, or responding to emails. Let me tell you she was awesome. I am soo grateful to her. when I finally made a disission, she got me Mike to show me the car and finalize the deal. I didnt get the versa sv, but I got the Versa sl which I love thank you so much. Mike was amazing, even offered to pick me up, and did, to pick up the new car. Your team was terrific, and I will defffinately recommed your Nissan Store. Thank you sooo much. Very happy!! :) More
by nelida
Employees Worked With
Rebecca , Mike Swiattouski
April 24, 2013
Travis, Paul & Andre were great and made the experience very enjoyable! These 3 individuals are great reps for Nissan! Would recommend this dealership and these 3 guys to all my family and frie experience very enjoyable! These 3 individuals are great reps for Nissan! Would recommend this dealership and these 3 guys to all my family and friends! JoMarie Politch More
by jomarie1128
Employees Worked With
Andre Gach
June 26, 2012
Thank you everyone! After a battle with Colonial Toyota in Milford my husband and I went directly to D'Addario. We were helped immediately with no haggle or push from Angelo at all. Everyone involved seeme in Milford my husband and I went directly to D'Addario. We were helped immediately with no haggle or push from Angelo at all. Everyone involved seemed to be there for us and wanted to help us get the best deal we could. There was no "oh we can't do that" it was "let's see what I can do for you" deal. We are very pleased with the whole outcome from our trade in to our new car sale. Thank you, thank you to everyone there! we will highly recommend D'Addario to all our family and friends! More
by katp
Employees Worked With
Andre Gach, Matt Edmonds, Angelo Pegnidopoulos
May 30, 2012
Found D'Addario Nissan responsive to my inquiry made through USAA auto buying service. Did not feel pressured when offered add on sales items. My wife and I felt treated with respect and would call on D through USAA auto buying service. Did not feel pressured when offered add on sales items. My wife and I felt treated with respect and would call on D'Addario if we shop for another new car. More
by tcostsr
Employees Worked With
Rebecca Lindsay, Andre Gach, Matt Edmonds
May 26, 2012
I flew up to Conneticut from Alabama to buy the best used 09 Tahoe I found on the entire internet. I arrived at about 11 a.m., and they met me at the airport (over an hour away) to get me to the dealership 09 Tahoe I found on the entire internet. I arrived at about 11 a.m., and they met me at the airport (over an hour away) to get me to the dealership for my road test. They then helped me acquire insurance cards, temporary in transit tag, and title and got me on the road all in about three hours. All-in-all the experience could not possibly have been improved upon. Specialo thanks to Travis Martin, my sales contact, who is a straigh-shooting, thorough professional and Jeff Thayer who came over from the GMC/Cadilac side to brief me on the electronics, navigation, and operation of the vehicle. D'Addario is a third generation family owned set of dealerships, and they have very high standards for ethics, work quality, and product offerings. While I was there, Dan and his father (two generations of D'Addarios) were nice enough to take the time to come meet me. Attention to detail like stainless license tag bolts and sending me off with a full tank of gas were unremarkable to them because that is they way they run their business, but they meant a lot to me. By the way, the Tahoe LTZ is magnificent. More
by CURRAHEE
Employees Worked With
Jeff Thayer
May 19, 2012
WOW,all I can say is, being a female having no idea what I was doing, really could have caused a problem for me. The Hyndai dealer I went to first saw me coming.... Then I went to D'ADDARIO. I had some nega I was doing, really could have caused a problem for me. The Hyndai dealer I went to first saw me coming.... Then I went to D'ADDARIO. I had some negative equality carrying around with me,and I really wanted to purchase a Nissan Versa. Thanks to Dan, Matt and Paul, I am no longer driving a beat of Santa Fe, I am driving a 2012 Versa, which I have to say I LOVE. The guys at D'ADDARIO are professional and so helpful when it came to buying my new car. Heck they even got the color I really wanted...Magnetic Grey. They really took the time to get the best deal possible for me. I surly will be sending people Dan's way and I know with the help of his sales manager Paul and business manager Matt there will be many more happy cusotmers!! More
by Zakariya7
Employees Worked With
Dan, Matt and Pauk, Dan Zilli, Matt Edmonds
