D'Addario Nissan

D'Addario provides stellar customer service Tom D’Addario is a smart businessman who had the graciousness and gravitas to stand by me as his costumer, when Nissan of North America refused to sta Tom D’Addario is a smart businessman who had the graciousness and gravitas to stand by me as his costumer, when Nissan of North America refused to stand by their product. Tom did so by providing free labor to replace a defective door handle that rightfully should have been covered under warranty. Additionally, the Service Manager, Ed Crutchfield, is a true gentleman who took the time to listen to my concerns as well as minimizing my inconvenience while my car was being repaired. I would definitely consider buying a different car from Tom in the future. More

love it!!! love this place everyone is so friendly!! Very helpful no runaround, quick and successful. Happy I went there !! Love the car and Nissan has a great b love this place everyone is so friendly!! Very helpful no runaround, quick and successful. Happy I went there !! Love the car and Nissan has a great bunch of people working there from Internet sales to finance, thank you all.. More

Worst experience ever Unfriendly. I walked in with cash. Maurice was uninterested, or rather disinterested. Never even asked for my name. Tried to sell me a mre expensive Unfriendly. I walked in with cash. Maurice was uninterested, or rather disinterested. Never even asked for my name. Tried to sell me a mre expensive car and suggested I finance and could not wrap his brain around the fact that I had cash and was ready to spend it. Overall bad experience. No ine asked my name when I walked in and I stood for ten minutes before anyone even acknowledged me. My first inquiry was by Internet, but since the internet sales person was on vacation it took a week and a day to,hear anything, but by that time, I had had a terrible experience at the dealership, went elsewhere, and in an hour left with my new car. I would,never recommend this place and give it zero stars. I will be writing a review for the BBB as well. Word of mouth is seveything. I went there on a recommendation from a friend, but I will,be sure my friends and acquaintances stay away. They should also cover people's vacation time...even if I was not in a hurry, not getting a response in over a week is a turn off. At least have an automatic reply that someone is away and to contact the dealership directly. Bad business practices. More

don't waste you're time Stay away from this dealership these people make up there own in house and do not follow Nissan guidelines I have a full Nissan extended warranty all Stay away from this dealership these people make up there own in house and do not follow Nissan guidelines I have a full Nissan extended warranty all the work they performed was charged and covered under my warranty and they still try to charge me diagnostic fees which they're not supposed to do. I ended up paying because it was a Saturday and Nissan consumer was not available but after talking to Nissan I was reimbursed and they apologized for the what happened and I was told the dealership will be held accountable.The guy Nikko who was I was dealing with helped as much as he can so I won't hold him accountable he's just doing his job but the service center manager Edward is definitely cut throat make's up a whole bunch of bs to try to explain why they're charging you and at the end if your covered under warranty you shouldn't pay a dime do not let them fool you they even try to charge me for the rental which my warranty also cover's save yourself the time and go somewhere else trust me you'll definitely save yourself a big headache. Wouldn't recommend to anyone. More

Best car buying experience I ever had! From begining to end it was a very smooth process. Rebecca was very accomidating providing timely responces to all my emails. The prcing was very comp From begining to end it was a very smooth process. Rebecca was very accomidating providing timely responces to all my emails. The prcing was very competitive with very little negotiating needed. She then reffered me to Ed Martinez who was one of the most thurough salesmen I've encounterred. The papers we're signed and the purchase was complete but Ed still took the time to go over all the features of my new vehicle. Ed made sure I was completely comfortable before driving off, even staying well past closing time More

Great Experience! A++++++ I was looking for specific car and found one in D'Addario Nissan. I did all negation online via e-mails with Rebecca Lindsay. And only come ones to p I was looking for specific car and found one in D'Addario Nissan. I did all negation online via e-mails with Rebecca Lindsay. And only come ones to pick up the car. Everything was perfect! I would recommend this dealership to family and friends. My experience was one of the best I've ever had when buying a car..... Thanks Rebecca for making this possible! More

Best new car buying experience ever. Negotiated the deal online and via e-mails and a couple of phone calls. They went the extra mile (literally, they found my car at a New Hampshire de Negotiated the deal online and via e-mails and a couple of phone calls. They went the extra mile (literally, they found my car at a New Hampshire dealer) to find and deliver the exact car I wanted. They stuck to the negotiated terms. No pressure. First time I went to the dealer was to pick up the car. Everything was as promised. Would buy from again. More

No reason to visit ANY other dealer Level of service and the people are second to none. We have been D'Addario customers since 2002 and this is our 5th Nissan. The service department is Level of service and the people are second to none. We have been D'Addario customers since 2002 and this is our 5th Nissan. The service department is by far the best I have ever dealt with. Attentive, responsive and they truly care about their customers. Tom D'Addario even met with us to ensure our satisfaction. The myth about a lack of integrity and ethics definitely does not apply to D'Addario Nissan, We will definitely recommend D'Addario to anyone wishing to purchase a new Nissan. More

Great Service Was dealing with another dealership ( In Middlebury).. They never called back when they said they would, salesman at the other dealer was clueless Was dealing with another dealership ( In Middlebury).. They never called back when they said they would, salesman at the other dealer was clueless!!! The business manager never called back. Went to D'Addario Rebecca the internet manager was GREAT!!!! Had the car in front of the dealership before I even got there, then set me up with Chuck. Chuck was GREAT called me when he said he would David the business manager called when he said he would and made the whole process easy. I highly recommend D'Addario, and would buy from them again. More