Curry Subaru Kingston

Incredibly Competent Service Department!! Brought my '13 Crosstrek into Colonial today for what sounded like a wheel bearing or transmission bearing issue. Within just a few minutes car was di Brought my '13 Crosstrek into Colonial today for what sounded like a wheel bearing or transmission bearing issue. Within just a few minutes car was diagnosed with a bad left rear wheel bearing. Thought I would have to reschedule for the actual repair.............not the case. Wheel bearing was replaced while I waited and I was out of there in less than two hours. And........the best part was that the repair was covered under the 5 year/60,000 mile power train warranty. Cost me nothing. And the second best part was the Dove hot chocolate in the customer service lounge!! Having met Ellen Yerry briefly only once before, I was thoroughly impressed with her friendliness and competence. She actually diagnosed the problem correctly when I made the appointment over the phone last week. While there, I met and spent time talking to David Smith in the Sales Department. We talked at length about a wide range of subjects, not all of which had to do with cars, and I thoroughly enjoyed our discussion. Bottom line..............I actually enjoyed my time at Colonial this morning, mostly because of Ellen and David and their uncanny ability to make their customers feel at home. Assuming I stick with Subaru in the future, and I most probably will, Colonial will definitely be the dealership that gets my business. More

Our second Subaru Forester from Colonial We just purchased our second Forester from Colonial today. Our first Forester came from Colonial 7 years ago. Our experience with Dave Smith was so po We just purchased our second Forester from Colonial today. Our first Forester came from Colonial 7 years ago. Our experience with Dave Smith was so positive (both times) and the subsequent service was so exceptional that we stayed with Colonial until it was time to replace our old car. I have never had such a pleasant, low key, personal and competent experience as we have with Dave at any other Dealership. We decided to replace our 2004 after 143,000 miles, Dave had the perfect car ready to show us, a 2016 Forester. I drove it home the same day. Dave, everyone in service, and Colonial Subaru...you are the BEST! Thank you More

8 Subarus later.. My husband and I have between us bought eight Subarus in the past 14 years, the latest --a 2017 Forester LTD, and 2017 Impreza Sport-- move us into le My husband and I have between us bought eight Subarus in the past 14 years, the latest --a 2017 Forester LTD, and 2017 Impreza Sport-- move us into leasing for the first time. There's no question that because this dealership is outstanding for it's service team and our trusty, sales-friend, Jeff Leone is what makes us a part of the loyal-Colonial customer-Subaru family that keeps us coming back to and recommending them to all our friends. How is it possible to improve on such a good thing? Jeff Leone made this last experience not only fun, but very informative as the new technology is just getting more and more 'enhanced'. Not only has Jeff offered us wonderful trade-in prices, but he's knowledgeable about every aspect of the vehicles and answered every question and concern that arose in the process of deciding to lease or buy. We consistently come away feeling we've been given VIP treatment...and I believe that's how anyone working with Jeff will feel driving out of the showroom. More

My 5th Subaru Going into my 5th Subaru purchase I wanted to make sure it was stress free. Luckily, when I purchased two vehicles from David Smith he made the proce Going into my 5th Subaru purchase I wanted to make sure it was stress free. Luckily, when I purchased two vehicles from David Smith he made the process flow very smoothly. I would absolutely recommend Mr. Smith. More

Our first Subaru! We had an outstanding unique experience with our salesman, Jeff Leone. Jeff did not pressure us at all. He showed us the various models. Once we dec We had an outstanding unique experience with our salesman, Jeff Leone. Jeff did not pressure us at all. He showed us the various models. Once we decided to lease the Crosstrek, he thoroughly discussed the car with us. When we picked it up, Jeff then went over all of the basics of the car. Jeff did not rush in explainig every facet of the car. He also introduced us to the staff of the Sevice department. We now look to enjoying years of driving our first Subaru. Many thanks to Jeff Leone in making the experience of buying a car pleasurable.. . More

Couldn't have been a better experience I couldn't be more pleased with my experience with Dave Smith at Colonial Subaru. I just got into my first lease with a 2017 Subaru Legacy, and the ex I couldn't be more pleased with my experience with Dave Smith at Colonial Subaru. I just got into my first lease with a 2017 Subaru Legacy, and the experience from start to finish was better than I could have anticipated. Never at any time did I feel like my best interest was not at the forefront of Dave's mind. He is extremely knowledgeable and professional and got me into a car I love well within my budget. 5 stars! More

Great Experience All Round. Thank you to Dave Smith I approached 4 Subaru dealerships for a new Outback and Colonial Subaru and Dave Smith was far and away the best to deal with. Dave is a professional I approached 4 Subaru dealerships for a new Outback and Colonial Subaru and Dave Smith was far and away the best to deal with. Dave is a professional. He asked me questions about what I was looking for in a car and then answered all of mine. His follow up has been excellent and I am sure that I will be going back to him with more questions and later to get my next Subaru. More

Couldn't Ask for More in a Dealership! David Smith and everyone at Colonial Subaru took the time to take me through the entire process of buying a car and following up with customer satisfa David Smith and everyone at Colonial Subaru took the time to take me through the entire process of buying a car and following up with customer satisfaction. And with all the new safety features and technological enhancements, David demonstrated how each feature works and answered all my questions. There is a sense of recognition and courtesy of the customer at Colonial Subaru that you rarely see at other dealerships. I know I can always count on them! More

Engine Replacement We had an engine failure traveling on I87 north and were towed to this dealership. Our primary contact was Ellen Yerry. She gave us a warm welcome a We had an engine failure traveling on I87 north and were towed to this dealership. Our primary contact was Ellen Yerry. She gave us a warm welcome and quickly got stared addressing our problem. She was very professional and has great communication skills; she answered all our questions and kept us informed of the status of the work in progress. She set up our car rental and kept it extended for as long as we needed. What we really appreciated was that Ellen was respectful and showed empathy and a genuine concern for our situation. She is a keeper!!! Thanks to Robert Deese for showing us some vehicles and for Bud who supervised the engine replacement. . More

Dave Smith found me the exact car I wanted Dave Smith was a pleasure. I have had Foresters for the last 20 years, so I was investigating other brands and models to see if I wanted something dif Dave Smith was a pleasure. I have had Foresters for the last 20 years, so I was investigating other brands and models to see if I wanted something different. Dave was patient with me as I explored all my options. Never once did Dave bad mouth another dealership or brand of car. He never pushed or gave me the hard sell. What he did do was remind me why I love the Forester. When I told him what I wanted, he got it for me. I am thrilled with my new Forester, Colonial Subaru and especially Dave Smith. More