Cunningham Chrysler Dodge Jeep of Edinboro

Good experience Very accommodating,friendly and work finished when promised. Will definitely return for vehicle needs. Have already told others about the servic Very accommodating,friendly and work finished when promised. Will definitely return for vehicle needs. Have already told others about the service I received and how pleased I was. More

Service appointment not available I had a problem with the brakes on my truck after just 30k miles. I called to make an appointment and the service center could not get me in for 2 wee I had a problem with the brakes on my truck after just 30k miles. I called to make an appointment and the service center could not get me in for 2 weeks! I asked the service technician what I should do and he told me that he could give me the number to Cunningham northeast. I asked why he couldn't call and get me an appointment? I had to drive my truck with bad brake vibration for 8 days before Northeast could get me an appointment. A loaner truck was not available for me to use on the day of my appointment and I had to get friends and family to take me to the dealership and to work. When I picked up my truck, it was not washed, or anything. Customers are looking for better customer service after the sale. After paying. Cunningham's for a brand new truck, I expect them to help me out when I am having problems with what they sold me. I got almost no help and felt like I was on my own. When my friends take their duramaxes to Hallman's for service they get the nicest newest truck on the lot to use as a loaner until their trucks are done being worked on, they do not have a problem scheduling service appointments and the dealerships bend over backwards to help their customers out. Especially the ones who bought a new truck from them. Once repairs are completed, trucks are returned washed and looking like new. Customers buy new vehicles because they do not want to deal with the hassle of repairs. It's inconvenient enough when a new vehicle has a problem, customers expect the dealership they buy from to help get things fixed as quickly and with as little disruption to our everyday lives as possible. I can not justify ever buying a vehicle from a company that values customer satisfaction so poorly. I would feel like an idiot recommending Cunningham's to anyone I know either for new sales or service. When dropping my vehicle off at 6:30 in the evening, I noted that there was noone working at the dealership. If appointments are 2 weeks out, why are service technicians not working overtime? This proves to me that the company only cares about profit and not customer satisfaction. More

wonderful great service & Justin was very helpful with all the questions that I had for him!!!! Great employees! I thank them both for all they did. Terry Pre great service & Justin was very helpful with all the questions that I had for him!!!! Great employees! I thank them both for all they did. Terry Preteroti More

Great salesmanship and service Cunningham's and Justin did an excellent job getting us the vehicle we wanted... knowledgeable and friendly and we will be back for another vehicle fr Cunningham's and Justin did an excellent job getting us the vehicle we wanted... knowledgeable and friendly and we will be back for another vehicle from them... More

Awesome Enjoyed working with Bud. Everyone there is very helpful and friendly couldn't ask for a better experience! In and out in a short time. Thanks to all Enjoyed working with Bud. Everyone there is very helpful and friendly couldn't ask for a better experience! In and out in a short time. Thanks to all of you! More

honest deal No xx new vehicle build with a trade in. No pressure, cordial, and knowledgeable salesmanship. The wait time from order, to build, to ownership was r No xx new vehicle build with a trade in. No pressure, cordial, and knowledgeable salesmanship. The wait time from order, to build, to ownership was reasonably quick. More

Awesome Bud really made choosing to purchase this truck easy. He went over all options and features. Was even willing to pull another vehicle from the Harborc Bud really made choosing to purchase this truck easy. He went over all options and features. Was even willing to pull another vehicle from the Harborcreek location for me to look at. More

Great.everyone was wonderful,helpful,knowledgeable. I enjoyed the whole process.i enjoyed the conversations with sale rep's. Everyone was friendly an worked as a team.i have already recommended friends I enjoyed the whole process.i enjoyed the conversations with sale rep's. Everyone was friendly an worked as a team.i have already recommended friends to go there.It was my pleasure to be there. More

Great buying experience From start to finish, my experience was really good. The employees were knowledgeable and friendly and really made me feel like they wanted my busine From start to finish, my experience was really good. The employees were knowledgeable and friendly and really made me feel like they wanted my business. No one matches their lifetime powertrain warranty. That was my deciding point.. Even though I don't plan on any mechanical issues for a few years, its good to know my vehicle is covered by a great warranty. More

pleasant Bud lease me my first Jeep three years ago and was happy with his service. So I decided to stay with Cunningham’s this time was well. Bud lease me my first Jeep three years ago and was happy with his service. So I decided to stay with Cunningham’s this time was well. More