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Culver City Mazda

Culver City, CA

4.8
2,412 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,412 reviews

June 22, 2021

It was a terrible experience. I was there for six hours. An 81 year old should not have to have gone through this. More

by fearless-baker
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Jun 23, 2021 -

Culver City Mazda responded

We are so sorry for the time inconvenience. We understand your time is valuable and we always try to provide the absolute best service to accommodate our customer's needs. Sometimes it does take longer than expected to make sure our customers get everything they want. Our goal is quality service, but regardless we are sorry for the wait time. We hope you have a great week and we appreciate your patience with us.

Jun 23, 2021 -

fearless-baker responded

You are joking right when you say “ Sometime it takes longer … .” ? I just fell through the cracks. If your statement were true then why did I get an $80 discount? The real question is why did I have to pay anything. And incidentally, I wasn’t offered a discount I had to ask for it. Be sure to put this in my file or in some notes because I expect to be treated like royalty when I come in again. I may be 81 but I still of sound mind. Lol

June 19, 2021

All we really wanted (beside finding a great car) was to meet a kind person who could help us find a great car. Michael was incredibly kind, patient, and thorough. We never felt pressured or rushed. More

by JSPYRIDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us. We will let Michael know about your kind review! Have a great week

June 18, 2021

Amy at the service department is absolutely amazing. She is helpful, knowledgeable, and very professional. We are leasing from Mazda again because of Amy Felix. More

by SKARZAI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 21, 2021 -

Culver City Mazda responded

We will let Amy know about your glowing review, she will be happy to hear about your experience with us. Have a great week!

June 18, 2021

Fast, friendly and efficient service! The Alto ride was and unexpected bonus. The service department explained everything clearly and all of our needs were met. More

by LAURIEHUBBARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 21, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us! Thank you for leaving a kind and glowing review, we will see you soon!

June 17, 2021

Thanks for your thorough work! Very trustworthy! George on Service is the best! Tech was extremely knowledgeable and explained test results. Many thanks to your team! More

by jim@jimpurdum.com
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Jun 17, 2021 -

Culver City Mazda responded

We are happy to help and will let the team and George know about your experience with us. We appreciate the positive feedback!

June 16, 2021

Friendly efficient customer service and responded to all the questions I asked while reviewing the estimation and provided some price reduction when inquiring about the labor costs. More

by WALAOLIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 16, 2021 -

Culver City Mazda responded

Thank you for the great review, we appreciate the kind words and positive feedback. We hope to see you again soon, have a great week!

June 16, 2021

Great service experience as always George was a great help from start to finish he got home in and out within a timely manner. Will always come here for my services More

by anthonyrincon31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jun 17, 2021 -

Culver City Mazda responded

We are so happy to hear about your positive experience. We will let George know about your review. Have a great weekend!

June 15, 2021

Amy was great as always my only issue is not with the dealership but with the Alto ride share they used. Did not pick me up More

by randy90305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 16, 2021 -

Culver City Mazda responded

We are sorry about the rideshare not picking you up, thank you for letting us know. Thank you so much for the kind words and awesome review. We will let Amy know about your experience with us. Have a great rest of your week!

June 13, 2021

Amy was amazing. She got my car back to me the same day. Thanks for everything. It is nice to actually get good service these days. Keep up the good work. More

by Jedipeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 14, 2021 -

Culver City Mazda responded

We are elated to hear about your experience with us. Amy will be happy to know as well, If there is anything else we can do for you please let us know. Have a great week!

June 12, 2021

We loved Michael! He helped us make an informed decision on the best vehicle for our teen daughter. Easy, effortless experience. Zero stress, we walked out with a new car in 2 hours. More

by HARMONY.HOEFNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the positive review, we will let Michael know about your review. Have a great week!

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