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Culver City Mazda

Culver City, CA

4.8
2,412 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,412 reviews

August 09, 2021

Great service this visit. I arrived at the dealer about 30 minutes early and the service dept. was able to take my car in right away. The service advisor, Steve greeted me with courteousness and profession More

by JOMORADCLIFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 09, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us! We appreciate the positivity and kind words about our team. We look forward to seeing you on your next service visit!

August 09, 2021

Amy was great awesome service navigation chip was bad after previous service for a recall on infotainment system. Amy’s recommendations for Apple play system was a great option and after she took time t More

by Calimazdadude123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Aug 09, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We will let Amy know about your glowing review. Have a wonderful week!

August 06, 2021

Tony and his team are amazing! Answered every question I had and was a straight shooter. Thank you so much for my new car. I absolutely love it. More

by ABASIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Tehrani
Aug 09, 2021 -

Culver City Mazda responded

We will be sure to let Tony know about your glowing review. We are so happy to hear about your experience and even happier that you chose Culver City Mazda. Congratulations on your new car!

August 06, 2021

Everything is smooth as silk. Everybody is courteous, customer-centered and friendly. It’s really clear that the service personnel (Steve Ruiz) know their stuff and make it clear. Top rating all the way More

by MALVERNLANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Aug 09, 2021 -

Culver City Mazda responded

Thank you for the glowing review! We appreciate your positive feedback. We will be sure to let Steve know about your kind words. If you have any questions or need anything else please feel free to contact us. Have a great week!

August 05, 2021

Came in to lease a car. Pretty painless experience. Aaron was very friendly and easy going, which put us at ease. Would recommend, and return for future dealings. More

by KIMBENICKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Corea
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear that! Our team works hard to make sure our customers get exactly what they want in an effiecient and easy way. Let us know if you hvae any questions , congratulations on your new car!

August 05, 2021

Great service - in and out at a good price and feel confident driving my vehicle. Check engine light was on and it turned out to just be a loose gas cap. No hidden costs. More

by Scott M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the five-star review. let us know if you need anything else and have a wonderful week!

August 04, 2021

The service was excellent. The staff were courteous and kind. I was treated with respect and my questions were answered without hesitation. The only negatives were the wait time for the service, which was More

by elaygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 05, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We understand that your time is valuable, we try to be considerate about the amount of time it takes with each service. We try to make sure everything is done right and in a timely manner for our customers. Thank you for your feedback, hope to see you on your next service visit!

August 03, 2021

I've always experienced white glove service here. Miguel was very helpful, and the entire staff is courteous. One issue: there should be a higher limit on courtesy Lyft rides to and from the dealership. Th More

by MISSTISH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 04, 2021 -

Culver City Mazda responded

We are so glad to hear about your experience with us. We are happy to hear about your service with Miguel and the rest of the staff, we will be sure to let them know about your kind review. Due to the spike in demand on ride share companies with the lack of workers and higher gas prices, our policy has been adjusted to we will cover a round trip if the customer is going 8 miles or less. If over 8 miles then we cover a one way trip. Customers will have to arrange for their trip back. We are sorry about the inconvenience with this, we are trying our best to accomodate each customer during these unprecedented times. Thank you for your patience with us, have a wonderful week!

August 03, 2021

Steve has always been earnest and friendly. He goes out of his way to communicate with any updates or service recommendations. Service has always been excellent. More

by STEPHENKJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us and Steve. We will be sure to pass on your kind words. It brings us great pleasure to hear that service has continued to exceed your expectations. Have a wonderful week!

August 03, 2021

Excellent personalized service, as usual! Steve was great in making sure the process was done right and timely. We’ve had outstanding experience in the past and look forward to more of the same in the future More

by Richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 03, 2021 -

Culver City Mazda responded

It is our goal to be efficient and ensure quality with each customer. We are so glad to hear we hit the mark. Congratulations on your new car and have a wonderful week!

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