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Culver City Mazda

Culver City, CA

4.8
2,412 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,412 reviews

October 25, 2021

Everyone was very nice but the problem was not fixed. When they called to ask for feedback and I explained the problem was not fixed they did not offer to set up a new appointment rather they said I had More

by VIVSTER7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not recall the name of the person
Oct 28, 2021 -

Culver City Mazda responded

We are sorry to hear that and we are sorry that we did not meet the mark on your visit.

October 23, 2021

I can’t say enough about my experience. They were: professional, helpful, kind, and thorough. I can’t wait to go back! More

by FACELISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who ordered my Lyft. I can’t say enough about her and Amy!, Amy Felix
Oct 28, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. Thank you for the kind review. We are excited to see you on your next visit!

October 21, 2021

price quoted over phone for service was different after check in, paid more for service than expected More

by STVNS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Alex Flores
Oct 22, 2021 -

Culver City Mazda responded

Thank you for leaving us your rating and review! All of us at Culver City Mazda appreciate your honest feedback!

October 21, 2021

Price is very high,to long waiting for crevice, appointment time was 10 am, they take my car at 11am More

by FIMAROSA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Oct 22, 2021 -

Culver City Mazda responded

I am sorry to hear your experience was not a positive one. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

October 21, 2021

The only challenge seemed to be getting my car. Had to wait about 15 minutes from when they paged for the car and I received it. I saw it sitting in the lot and had to wait a very long time for them to br More

by BUSINESSJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 22, 2021 -

Culver City Mazda responded

Thank you for your kind review. We understand your frustration and are sorry that this was your experience. Thank you for taking the time to let us know so we can address the issue.

October 21, 2021

Service was efficient, timely and effectively fixed my problem. The staff was helpful and explained everything well. Nice waiting area with free wifi and coffee. More

by WOLFE.BRIAN5593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 22, 2021 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again! ~ The Culver City Mazda Team

October 19, 2021

I had an excellent experience buying a car remotely with Tony Tehrani. Everything was handled via email and phone, and in addition to offering a competitive price Tony was responsive, straightforward, and h More

by owlet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Culver City Mazda responded

Thank you for a glowing review! We appreciate you taking the time to let us know about your experience. Have a wonderful week!

October 13, 2021

Although the waiting time was long, they provided me "ride" service, and washed my car. Great service. More

by REDROCKET1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Champagne
Oct 14, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review. We appreciate hearing about your experience with us. See you on your next visit!

October 13, 2021

Culver City Mazda is helpful, quick and efficient! The complementary Lyft rides (within the area) are the best part! I trust them with my car and every step of the process is smooth! More

by BecMonts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 14, 2021 -

Culver City Mazda responded

We are elated to hear about your experience. Thank you for taking the time to let u know, Have a wonderful rest of your week!

October 12, 2021

Service was professional, friendly and communicative. I would hesitate to return to Culver City Mazda for my auto service needs. More

by rriberi55
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 14, 2021 -

Culver City Mazda responded

We are so happy to hear about your experience with us. We pride ourselves on our communication and professional service. We are glad we hit the mark on your visit!

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