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Culver City Mazda

Culver City, CA

4.8
2,412 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,412 reviews

December 20, 2021

The team are quick efficient and friendly. Easy to book and pick up car after service. More

by FMSMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel C, Gladis Belloso
Dec 23, 2021 -

Culver City Mazda responded

Thank you for taking the time to leave us a review, please feel free to call us with any questions about your service! Warm regards, The Culver City Mazda team

December 20, 2021

650.00 later the car still vibrates when stopped at a light... The car has only 16,000 miles... To early to be seeing these types of problems that can't be resolved with a service... What needs to be don More

by INDIGOSUNSET88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tehrani
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz, Anthony Hernandez
Dec 21, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to let us know about your experience. We understand your frustration that we could not replicate the RPM concern while in the shop for maintenance. If you are interested in discussing it further, please reach out to us at your earliest convenience. We look forward to speaking with you.

December 14, 2021

Steven and Amy provided excellent customer service and I am hard to please! They were accommodating and prompt. I wish all my dealings with customer service in other companies were this easy! More

by DAVIDG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Dec 16, 2021 -

Culver City Mazda responded

We love hearing such amazing feedback! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is standing out! We love that you've chosen to take your valuable time and spread the word, and will make sure Steven, Amy, and the team hear about the great job that they did!

December 13, 2021

Service Manager Amy is always courteous and attentive. Relevant information is always shared and any questions I might have are always answered directly. I appreciate the left rides while waiting for my More

by WAGALILI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 16, 2021 -

Culver City Mazda responded

Thanks so much for the five-star rating and wonderful review! We're so glad you enjoyed your visit and we look forward to working with you again soon! ~The Culver City Mazda Team

December 10, 2021

I couldn't believe how helpful every single person was that I came into contact with at Mazda. Nothing was too much trouble. They even gave me a lift to and from Target so I could do my xmas shopping wh More

by LARAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 10, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a kind review! We're glad you had a pleasant experience throughout your service appointment, and it's our sincere hope that you were able to get a lot of Christmas shopping done. Next time, be sure to check out the coffee machine behind the front desk in the Culver City Volvo lobby! We look forward to helping you on your next visit! Regards, - The Culver City Mazda team

December 10, 2021

Very professional and helpful staff. Service tech explained everything in a way I could understand. More

by VANESSAMULLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in Service
Dec 10, 2021 -

Culver City Mazda responded

Thank you for the 5-star review Vanessa! Please reach out to us if you have any other questions about your vehicle. Have a great weekend!

December 08, 2021

Great customer service very personable and knowledgeable. You get that they really cared about my car. Service was completed in a timely manner. More

by ANAADAL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 09, 2021 -

Culver City Mazda responded

We're so glad you're satisfied with our level of service! Thank you for taking the time to leave us a review!

December 08, 2021

Steve was incredibly helpful in explaining exactly what my car needed and why it was needed, very good communication. It was my second time having him service my car and I will be back! Very friendly. More

by Lewis.danielle94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Dec 09, 2021 -

Culver City Mazda responded

Thank you for your kind and honest feedback! Our team here at Culver City Mazda strive to make sure you are always satisfied with your service experience. Should you ever have questions, do not hesitate to call us at (855) 269-3779!

December 06, 2021

We love Culver City Mazda/Volvo. We only want to deal with them in the future so we’ll only be getting Volvos or Mazdas. More

by FEINERJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz
Dec 08, 2021 -

Culver City Mazda responded

Thanks for the 5-star review! We look forward to serving you in the future. - Your friends at Culver City Mazda

December 03, 2021

The experience for my first service on my Mazda 6 was positive. Amy was so professional, courteous, and provided honest estimation time. I was definitely pleased with the experience. More

by LOUIE.MALPIACA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 03, 2021 -

Culver City Mazda responded

Louie, we are so glad that Amy was able to provide you with a good experience. We truly value your kind review and feedback. Hope you are loving your Mazda 6! Have a wonderful weekend and if you have any questions please let us know!

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