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Culver City Mazda

Culver City, CA

4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,411 reviews

June 10, 2022

I’ve been to this dealership the past four years and they have been excellent every time! Highly recommend :) More

by PRATAP.UJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 13, 2022 -

Culver City Mazda responded

We love reading that you had a great experience working with our team! It's always a pleasure to know that we have amazing customers who trust our services and continue to come back for so many years! Thank you for recommending us and we look forward to continue providing exceptional customer service each time you visit us.

June 09, 2022

Everyone was very helpful and nice. I knew exactly what they were doing to the car and no pressure to do anything extra. More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 10, 2022 -

Culver City Mazda responded

Rebecca, we love hearing such amazing feedback! Thank you for giving us a 5-star rating! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you.

June 07, 2022

Steve from the customer service department was great, he went above and beyond to help me get a tire replaced, which was covered by a third party that was very hard to work with. The location is great also, More

by ioanaduca1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 08, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with Steve and our team and that you were happy with the level of service you received. We will let Steve know about your kind words and that his work is appreciated. Please let us know if there's anything more we can do for you.

June 07, 2022

The service team is awesome! !! They always take excellent care of me and my car. From the valet, receptionist and to the advisors, they are all very attentive. More

by theramfact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 08, 2022 -

Culver City Mazda responded

We love reading that our service team is providing exceptional service! Thank you for taking the time to review and rate us 5 stars! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated!

June 07, 2022

Richard and the rest of the service team were extrememly helpful in addressing several issues that my vehicle is having, while completing my normal service appointment. The communication was thorough, easy More

by MORGANBENTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Richard Pia
Jun 08, 2022 -

Culver City Mazda responded

We love reading such amazing feedback and that you had a great experience working with our team! We appreciate you taking the time to review and rate us 5 stars! We take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers and we are happy that our team was able to provide that for you. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the notes and video our technicians provided for you. We will make sure Richard and the team hear about your kind words and that their hard work is appreciated.

June 07, 2022

Everyone was very helpful and Rich walked me through the entire process. Great service and will be coming back again. More

by DAFONSECA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Pia
Jun 08, 2022 -

Culver City Mazda responded

We are delighted to read about your experience with Culver City Mazda. We are glad to hear that our team provided excellent service. We will make sure Rich hears about your kind words. We strive to make our customers happy, and we’re glad we hit the mark! We look forward to provide exceptional service for your next visit!

June 07, 2022

Great and quick service, was happy with how thorough they were with my car. Will definitely be returning for more services More

by ENC199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback and rate us 5 stars! We're so glad you enjoyed working with our team and that you were happy with our customer service. We look forward to provide the best experience for any visit you make to Culver City Mazda!

June 06, 2022

It was fast and efficient service. This is the number 1 mazada in California. Thank you More

by CRISTINAGARCIA634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 07, 2022 -

Culver City Mazda responded

Thank you for taking the time to rate us 5 stars and reviewing Culver City Mazda as the number one Mazda in California! We appreciate your kind words and for noticing the hard work our team does to keep our customers happy.

June 06, 2022

Friendly, provide ride back home and to the dealer. But now they suggested to change items to the car that just on the preview visit when it still cover by the manufacture warranty were fine. But now More

by JOCHDNSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 07, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience! We are pleased to hear that our team was friendly to you and you were happy with the rides we provide while you wait for your service to finish. We only recommend jobs that we feel are necessary for the vehicle to run properly and use genuine factory parts, installed by experienced technicians. Please let us know if there is anything else we can do for you.

June 04, 2022

Excellent experience and quick and easy process to get the car maintenance completed. Thank you. More

by GERMANICO.CRUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 06, 2022 -

Culver City Mazda responded

We love hearing that you had a great experience working with our team! We appreciate you taking the time and rate us 5 stars!

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