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Culver City Mazda

Culver City, CA

4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,411 reviews

July 13, 2022

Really great service, fast and kept me in the loop. Was greeted from the moment I arrived and I appreciated the communication More

by ianbrantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Jul 14, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to leave us a 5 star rating. It’s always a pleasure to hear that our team has been providing excellent customer service. Please let us know if there is anything more we can do for you.

July 12, 2022

I was very happy with the great service I received. The assessment on my car was done very quickly and I was grateful for the Lyft ride accommodations. More

by maganat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Alex Flores, Steven Ruiz, Richard Pia
Jul 12, 2022 -

Culver City Mazda responded

We truly appreciate you taking the time to rate your experience with us 5 stars! It's a pleasure to hear that our team provided you with excellent customer service during your visit! Please let us know if there is anything more we can do for you.

July 12, 2022

I just had an oil change and waited in the lobby while my car was serviced. The whole team is super friendly, comfortable, accommodating, quick service and nice communicators. More

by SKM.MURRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 13, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review your experience with us! We're so glad that you are happy with our customer service and were comfortable during your visit. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit and continue meeting your expectations.

July 12, 2022

Amy and the team were helpful and prompt with the service. Any went out of her way to help me with my extra key issue. Thanks! More

by JEANAGALLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy in the service team was awesome
Jul 13, 2022 -

Culver City Mazda responded

It's customers like you that remind us why we strive to always give the best customer service possible. As you know from experience that our team is dedicated to assist every customer and strive to make them happy. We will pass along your kind words to Amy and that her hard work is appreciated. Please let us know if there is anything more we can do for you.

July 12, 2022

Extremely disappointed in the level of service. Per every dealerships MO it’s always to make money. They tried to charge me for a new air filter after having that car for one year. There was a reca More

by BRITTANYASHLEYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz, Richard Pia
Jul 18, 2022 -

Culver City Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. Also, we do not have an employee named Tang, and as they are the only person named in your review we do not have anyone else to ask about your visit. If you would like to discuss the details of your visit, please reach out to the store and hopefully we can turn your situation around.

July 11, 2022

Culver City Mazda is excellent but stop repeat this email. I’ve already done this . Thanks More

by DTHAD8@gmail.com
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 12, 2022 -

Culver City Mazda responded

Thank you for rating your experience with us 5 stars!

July 08, 2022

Easy to make an appointment. People are friendly, helpful and doesn’t push any unnecessary services on the customer. More

by jthirata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 11, 2022 -

Culver City Mazda responded

We appreciate you taking the time to review your experience with us! It is always a pleasure to know that our customers are pleased with the service our team provided during their visit. Please let us know if there is anything more we can do for you.

July 07, 2022

I like how well I was treated at Culver City Mazda. The service was excellent. More

by CHARLIEJRSIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 08, 2022 -

Culver City Mazda responded

We appreciate you taking you time to rate your experience with us a 5 star review! It's a pleasure to know that our team provided you with exceptional service and you were happy during your visit.

July 07, 2022

Good attention. But do not offer a wide range of solutions. I was looking for a SUV and despite I got one it was not the one that I wanted, but the one they had 'in More

by FABIAN_ARV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvan
Jul 08, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us your feedback. We understand your frustration and unfortunately our vehicles in stock are limited during these times. We always want to provide the best experience to our customers and would have also liked to have the car you wanted. Please let us know if there is anything more we can do for you.

July 06, 2022

Professional and transparent as always! Mazda knows how to treat a customer. Lyft ride while your car is in service is nice too. More

by MAXMCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz, Richard Pia
Jul 07, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate us 5 stars and provide us great feedback! We are ecstatic to hear that you enjoyed working with our team and that you are happy with the level of service you received. Please let us know if there is anything more we can do for you.

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