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Culver City Mazda

Culver City, CA

4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,411 reviews

July 22, 2022

Great service Attentive took the time to explain how the service the process was going to work so I knew what to expect. Answered all questions clearly . Very Satisfied More

by DEL_MONT
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Jul 25, 2022 -

Culver City Mazda responded

Thank you for taking the time to rate and review your experience with us! We are very glad that you enjoyed working with our team and that you are happy with the level of service you received.

July 20, 2022

I always go to this dealership. Never had my car broken. They take a good care of my car. More

by flaviyake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Jul 21, 2022 -

Culver City Mazda responded

It is our pleasure to have you be a loyal customer and is happy each time they visit. We hope to continue meeting your expectations and continue to have you as our customer.

July 20, 2022

Exemplary service and communication from Service Advisor Amy Felix (the BEST!!), as well as the Culver City service team! A+++++ Thank you for keeping things real and well cared for! More

by VINEALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jul 21, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback! It's customers like you that remind us why we strive to always give the best service possible. We will pass along your kind words to Amy and that her hard work is appreciated! We look forward to your next visit and continue providing exemplary service.

July 20, 2022

From start to finish, my experience was excellent. Only thing that was missing was a good creamer for my coffee😂 More

by PNYHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Culver City Mazda responded

We are pleased to hear that your experience was excellent! Thank you for the feedback and we hope to have the creamer of your liking for next time you visit!

July 18, 2022

Always great, That’s why I come here instead of using the Mazda dealer near my job. More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 19, 2022 -

Culver City Mazda responded

Thank you for reviewing and rating us 5 stars! We love knowing that the exceptional service our team provides keeps our customers happy. We appreciate the loving feedback and we hope to continue providing you with exceptional service for your next visit.

July 16, 2022

They do a good job helping me keep a 20 year old Mazda on the road. I'll be back for sure. More

by Mazda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz, Richard Pia
Jul 18, 2022 -

Culver City Mazda responded

It is our pleasure to help you be safe on the road. It's always a pleasure to hear that our team has been providing excellent customer service. Thank you for giving us a 5 star rating and we look forward to be of assistance during your next visit!

July 15, 2022

Service was great, quick and the provided video was very nice and to the point. Thanks Steve! More

by majedi.negin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jul 18, 2022 -

Culver City Mazda responded

We are ecstatic to see you rated your experience with us 5 stars! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you. We will let Steve know that his hard work is appreciated.

July 13, 2022

Always on the ball and the customer service is top notch. The video update is brilliant so I do not have to wait and I can get on with my day. More

by JMORRIS90210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Jul 14, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review and rate us 5 stars! It's a pleasure to know that you enjoyed the customer service our team provided during your visit. We are glad to hear that you are happy with the video our technicians sent you and as part of our Mazda Promise we want to have transparency with our clients. Please let us know if there is anything more we can do for you.

July 13, 2022

I had a really positive experience! I waited at the dealership while my car was being serviced and I was provided with updates throughout the process. Everything was clearly explained t More

by ERINGALES10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Jul 14, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback and that you had a great experience working with our team! Thank you for rating your experience 5 stars and we will pass along your kind words to Richard. We appreciate the loving feedback and we hope to continue providing you with exceptional service for your next visit.

July 13, 2022

My leasing experience at the dealership with high quality. Staff is knowledgeable and extremely helpful. When I got my car serviced, the experience from booking my appointment, to dropping off my car More

by TGFAHOURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Culver City Mazda responded

Here at Culver City Mazda we take great pride in providing exceptional service and we are pleased to hear that you are satisfied with your leasing experience. We appreciate you taking the time to leave us a 5 star review and providing us with amazing feedback! Please let us know if there is anything more we can do for you.

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