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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,411 reviews

July 28, 2022

Great and prompt service as always, thanks to Alex and Ram! I own 2 Mazda CX30 and CX9… had CX5…. next is gonna be CX90, thanks to Culver City Mazda! More

by IVAN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Flores
Report | Print
Jul 29, 2022 -

Culver City Mazda responded

It's customers like you that remind us why we always strive to provide our best service possible. We appreciate you taking the time to review and rate us 5 stars! We’re thrilled to hear that Alex and Ram have provided you with exceptional customer service throughout your years and being a loyal customer with us at Culver City Mazda. As you know from experience that our team is dedicated to assist every customer and strive to make them happy. We will be sure to let Alex and Ram know that their hard work doesn't go unnoticed! And of course, we have to thank you for being a loyal customer and for spreading the word. Please let us know if there is anything else we can do for you.

July 27, 2022

I had a fantastic experience. Miguel is the man! Very professional and attentive. He went above and beyond for me and his service encourages me to continue coming to Culver City M More

by Hasnane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Culver City Mazda responded

Thank you for reviewing and rating us 5 stars! We love hearing that you had a great experience working with Miguel! It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. We will pass along your words of appreciation to Miguel and that his hard work is noticed. We strive to make our customers happy, and we’re glad we hit the mark!

July 27, 2022

Personal service! Rich was attentive and listened to my needs. The ride share was awesome. All in all a hood experience. More

by MARLU_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Alex Flores, Steven Ruiz, Richard Pia
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Jul 27, 2022 -

Culver City Mazda responded

We are overjoyed that you took the time to review your experience at Culver City Mazda and rating us 5 stars! We’re so glad you enjoyed working with Rich and that you are happy with the level of service you received. Please let us know if there is anything more we can do for you.

July 26, 2022

Always get great service - quick check in - quick service work and wash done on car and quick check out. We do this every 6 months and Miguel is great. More

by FMSMAC
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Culver City Mazda responded

We love to see reviews from our returning customers and that they continue to rate our services 5 stars! It’s always a pleasure to see returning customers and make sure that they receive exceptional customer service every visit! We will pass along your words of appreciation to Miguel and that his hard work is noticed. Please let us know if there is anything more we can do for you.

July 26, 2022

Always takes us on time! Always friendly, courteous and always do a great job! Makes it a pleasure to keep my car in great shape. More

by LELANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix
Report | Print
Jul 27, 2022 -

Culver City Mazda responded

Thank you for giving us a 5-star rating! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! It’s always a pleasure to hear that our team has been providing excellent service, and we will pass along your words of appreciation to our team. Please let us know if there's anything more we can do.

July 26, 2022

The team was very attentive. They answered my questions and accommodated me well. I also really appreciated the car service while my car was being worked on. More

by LAURENTUCKER13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Jul 27, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! Our team takes great pride to provide exceptional service and being diligent in our explanations, as we know how overwhelming all the new information can be. We look forward to be of assistance to you any time you visit us.

July 26, 2022

Steve is the best! !!! Great service, great communication, great professionalism, I feel like an important customer!!!! More

by Kimberly F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Jul 27, 2022 -

Culver City Mazda responded

This is the type of service we constantly strive to provide for all our customers and we are elated to know that you are happy with our service. We're so glad you enjoyed working with Steve and we will surely pass along your words of appreciation. We strive to make our customers happy, and we’re glad we hit the mark!

July 25, 2022

Steve Ruiz always takes excellent care of my car. The staff is very friendly and always helpful. Thanks team More

by theramfact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz
Report | Print
Jul 26, 2022 -

Culver City Mazda responded

We are delighted to read about your experience with our service department! We're so glad you enjoyed working with Steve and that you were happy with the level of service you received. We will pass along your words of appreciation to Steve and the team. Please let us know if there's anything more we can do.

July 25, 2022

Was awful customer service from the service department. Not professional nor friendly. Would not recommend again More

by maxshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Alex Flores, Steven Ruiz, Richard Pia
Report | Print
Jul 26, 2022 -

Culver City Mazda responded

I am sorry to hear that your experience was a disappointing one. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future. If you are interested in discussing it further, please reach out to us at your earliest convenience. We look forward to speaking with you.

July 25, 2022

Amy is the best. She’s so knowledgeable on my car and is always so helpful More

by SGCOHEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Alex Flores, Steven Ruiz, Richard Pia
Report | Print
Jul 26, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to review and rate us 5 stars! We will pass along your kind words to Amy, and that her hard work is appreciated. We hope to continue meeting your expectations and be of assistance to you any time you come back to visit.

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