Back

Culver City Mazda

Culver City, CA

4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
Contact Dealership

11215 Washington Blvd

Culver City, CA

90230

Directions

By Type

Showing 2,411 reviews

August 23, 2022

Opened right on time, Amy was very knowledgeable and helpful and the service was done in the time frame I had been told. Just a little expensive for what it was More

by JHVARGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 24, 2022 -

Culver City Mazda responded

We’re so glad you enjoyed working with Amy and that you are happy with the level of service you received. Thanks so much for taking the time to write this 5-star review! We will make sure that Amy hears your kind words. Please let us know if there's anything else we can do for you.

August 23, 2022

The service was fast and ran smooth and I do appreciate the text messages. I also liked the video they provided when discussing my problems with my car. More

by LPISTONE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Culver City Mazda responded

We are thankful to read about your experience with us and earning a 5-star rating from you! As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you. We look forward to be of assistance to you any time you visit us.

August 19, 2022

My wife and I are really enjoying our new Mazda CX 30, so tank you Culver City Mazda. Great service, easy process, and great people. More

by SUBLIMINALDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Culver City Mazda responded

We are so glad that you are enjoying your new Mazda CX 30! Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear that our team has been providing excellent customer service. Please let us know if there's anything more we can do.

August 19, 2022

Professional, great to work with and a best in class experience. My third purchase from this dealership. More

by GMITSANAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Culver City Mazda responded

Reviews don't get any better than this! We love working with returning customers and continuing to provide exceptional service each purchase you make with us. It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. And of course, we have to thank you for being a loyal customer and for spreading the word. Please let us know if there is anything else we can do for you.

August 18, 2022

My service rep was very thorough and had quick access to my previous records. She was very communicative throughout the process. I really liked the video the technician texted me to go over the service th More

by JEFFREYWLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 19, 2022 -

Culver City Mazda responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and do understand any frustration with the length of time a service can take. We appreciate your patience and look forward to your next visit.

August 18, 2022

Excellent service, superb communication. Very diligently serviced. I always chose this service centre for my needs. More

by SHASHANK.GANESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 19, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again! The Culver City Mazda Team

August 18, 2022

Steve is very helpful and professional, and good with communication. But the office as a whole was a bit chaotic. It said online they opened at 7:30AM but when I arrived then to pick up my car, I was tol More

by E_EDELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Aug 19, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. Good to read about receiving good customer service from Steve, but sorry to hear about your frustration over our pick up process. We definitely missed the mark that morning and will be discussing it at our next meeting so we can do a better job in the future. Please don't hesitate to reach out if you have any questions.

August 17, 2022

Very professional and on top of it. I value my vehicle and this locations expertise and detailed instructions is super helpful. Plus, to service your car in just a couple hours is super More

by CHRISTINETORREELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Aug 18, 2022 -

Culver City Mazda responded

Reviews don't get any better than this! Thank you for letting us earn your business and for taking to write us a 5-star rating! Customer service is very important to us and we are so pleased we were able to meet your expectations! It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. Please let us know if there’s anything more we can do for you.

August 17, 2022

Great experience, wonderful service. I was very impressed with the detail and knowledge of the mechanics and service provider. More

by POTTERVILLE2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Aug 17, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service and our service department exceeded your expectations. We take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers and we are happy that our team was able to provide that for you. Please let us know if there’s anything more we can do for you.

August 17, 2022

Great service, wonderful experience. I was very Impressed with the detail and knowledge the mechanics and service advisor provided. More

by POTTERVILLE2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Aug 17, 2022 -

Culver City Mazda responded

This is the kind of feedback we love to read because our teams’ hard work is being appreciated! Our team takes great pride to provide exceptional service and being diligent in our explanations, as we know how overwhelming all the new information can be. We strive to make our customers happy, and we’re glad that we continue to hit the mark! Please let us know if there is anything we can do for you.

...
59
...