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Culver City Mazda

Culver City, CA

4.8
2,411 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,411 reviews

October 07, 2022

I have ben going to Culver City Mazda for over two years. Their work and staff are amazing. More

by dsj26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Culver City Mazda responded

Thank you for continuing to choose Culver City Mazda and being our loyal customer for over two years! It's always a pleasure to hear that our team has been providing excellent customer service. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.

October 04, 2022

Very helpful and friendly staff Easy for me to get my work done whilst waiting for my car All round decent experience More

by NATALIESALHOTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at reception was lovely as well , Steven Ruiz
Oct 06, 2022 -

Culver City Mazda responded

It's a pleasure to hear that you had successful visit and was able to get some work done while our team serviced your car. We will pass along your kind words to the staff, and that their hard work is appreciated. We hope to be of assistance to you any time you come back to visit.

October 04, 2022

Excellent and efficient service! Great communication, everything went smooth and stress-free Thanks so much More

by CHRISTOPHERANDREWCOOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Culver City Mazda responded

We strive to make our customers happy, and we're glad we hit the mark! We really appreciate you taking the time to leave us your feedback. As you know from experience that our team is dedicated to assist every customer and strive to make them happy. Please let us know if there is anything more we can do for you.

October 03, 2022

Service was finished in a timely manner. Very satisfied. Of course it was pricey but they tried to keep it to a minimum and I am appreciative. Thank you. More

by AMBOENCISO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 03, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review and rate us 5 stars! We're so glad you enjoyed working with our team and that you were happy with our customer service. Please let us know if there's anything more we can do.

September 27, 2022

The car runs great! ! Everything completed to perfection and ready for delivery on time. No better place to take my 15-year-old RX8. More

by SIDERSALL
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Sep 28, 2022 -

Culver City Mazda responded

We are ecstatic to hear that your visit to Culver City Mazda was a successful trip! We appreciate you taking the time to review and rate us 5 stars! Please let us know if there is anything more we can do for you.

September 27, 2022

Efficient, friendly staff. They are knowledgeable and keeps the customer informed. Worked is completed on schedule More

by ANDYBRATTINI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Culver City Mazda responded

It's a pleasure to know that you enjoyed the customer service our team provided during your visit. We will pass along your kind words to the team, and that their hard work is appreciated. We hope to be of assistance to you any time you come back to visit.

September 26, 2022

It’s always a pleasures to work with Steve. I highly recommend working with him. More

by TICA_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz
Sep 27, 2022 -

Culver City Mazda responded

Thank you for rating us 5 stars! We will pass along your kind words to Steve and that his hard work is appreciated. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.

September 26, 2022

Miguel was excellent and a pleasure to work with. It took a little longer than I hoped (had to be kept overnight for the fuel pump recall issue) due to the fact I scheduled on-line (maybe look into More

by AULMEN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Culver City Mazda responded

We really appreciate you taking the time to leave us your feedback. It's a pleasure that you enjoyed working with Miguel and appreciate his hard work. We do apologize that it took longer than you had anticipated, we will look into that. Please let us know if there is anything more we can do for you.

September 21, 2022

This review is mainly for the service department. Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his More

by JHUANG4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Miguel Champagnie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review on your recent experience with us. Good to read about receiving good customer service that Miguel was able to provide but unable to follow through with the limited amount of loaner vehicles we have available. We understand your frustration and wish we had more loaner cars available to offer to our customers. We do value you and I'm sorry for not meeting your expectations. Please let us know if there is anything else we can do for you.

September 19, 2022

My experience at the dealer was fantastic, the technician who greeted me was very professional and gave me a comprehensive overview of the process and had a very clear line of communication More

by IISHAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pia
Sep 20, 2022 -

Culver City Mazda responded

We strive to make our customers happy, and we're glad we hit the mark! Thanks so much for taking the time to review and rate us 5 stars! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

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