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Culver City Mazda

Culver City, CA

4.8
2,409 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,409 reviews

December 13, 2022

Great team and staff across the board! Very pleased with entire experience, and great customer service. More

by TLDENNIS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Culver City Mazda responded

Thank you for your great review and for spreading the word! All of us at Culver City Mazda are happy to help! Please don't hesitate to call with any other questions. We'll let the team know about the great job that they did and congratulations on the new vehicle!

December 08, 2022

Absolutely love coming to Culver City Mazda for my car's service and maintenance. The service team is super professional and helpful, from the receptionist who arranges your service transportation to the More

by LUCIANA.BACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Dec 09, 2022 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Steve has been able to give you the service you deserve. Please don't hesitate to call if you have any questions

December 02, 2022

Excellent. So efficient and reliable. Much appreciated. Know where to come when I need you again. Thanks More

by RHODESIGNS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 02, 2022

I appreciate Miguel , service, representative, patience, and professionalism in answering my questions, and keeping me updated on the status of the work. More

by JRHUIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

December 02, 2022

steve Ruiz and the team have been servicing my Mazda for 9 years. They are the best More

by MOREPATTY456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Dec 05, 2022 -

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

November 29, 2022

The people there are wonderful but its not normal to wait 6 hours for an oil change (with an appointment). I feel like whenever I go there they claim to be understaffed and overbooked. They recommended addit More

by csgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Culver City Mazda responded

We are so pleased to hear that Mario and our team have given you the service you deserve, but are sorry to hear about the long wait times. We understand your frustration and are working to remedy the situation as quickly as possible.

November 24, 2022

Service advisor Steven is very helpful and professional, which makes the trouble of getting your car fixed much easier. Thanks More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 28, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Steven. Please let us know if there's anything else we can do for you.

November 24, 2022

Frank in Sales and Julio in Finance are true professionals, and they were great to work with along with the rest of the Culver City team! More

by CHRIS.NORTH2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guziak
Nov 28, 2022 -

Culver City Mazda responded

Thank you for allowing us to earn your business! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

November 23, 2022

The service was excellent. They were very nice and answered all of my questions about the car, services and any other questions. Wonderful people. More

by PAOLARAMOSCANTU
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guziak
Nov 28, 2022 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Frank and Roman were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

November 21, 2022

They checked me in and turned around the needed service quickly and shared a video report of my vehicle. More

by PETER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 22, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

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