Culver City Mazda

The service went above and beyond for my Mazda routine service. I want to express my gratitude to the service team! service. I want to express my gratitude to the service team! More

I went to the dealership to purchase my car at the end of the lease. I'd never purchased a vehicle at the end of a lease before. Michael led me to believe that I couldn't purchase the car "as-is." He said th the lease. I'd never purchased a vehicle at the end of a lease before. Michael led me to believe that I couldn't purchase the car "as-is." He said that Culver City Mazda had to certify it first or they could get sued. He then mentioned Warranties they offered. When I brought the car in for the certification, I began discussing how to purchase the car. He said I HAD to buy a warranty because they can't sell the car "As-Is." There were no itemized numbers of the cost of the car. Just some hand written figures which were a few hundred dollars more than what the bank said I owed. Something didn't feel right about that so I looked over the bank paper work and then called my lawyer. Turns out that I could just buy the car. I returned to the dealership with my attorney and he immediately backtracked and said, "Oh, you can just buy it from the bank." Then shortly after that, he grabbed my attorney's attention and said, "we can even take care of that here." I then had to pay $189.00 for the vehicle certification inspection that Michael scheduled. He didn't mention any cost for the inspection, which I never needed to begin with since I wanted to purchase the vehicle "As-Is." All because he wanted to make a few bucks on selling me a warranty. I naively thought this guy wouldn't blatantly lie to me. Lesson learned. Apart from Michael lying to my face and the $189.00 I wasted paying for a certification I didn't need, The service and staff there are really nice. More

Thank you so much for great service! Alex and his team are always professional, fast and responsiblee. Alex and his team are always professional, fast and responsiblee. More

Excellent service as always. Miguel was great and I have great experience when I arrive and when I picked my car up! Miguel was great and I have great experience when I arrive and when I picked my car up! More

Great experience with scheduled service. Everything ran on time and the free lyft to pick up my car made things so easy. Everything ran on time and the free lyft to pick up my car made things so easy. More

Great service. Service rep goes above and beyond and was a great help. Very please Service rep goes above and beyond and was a great help. Very please More

Miguel was great! My car is running good again and it was quick! Thank you! My car is running good again and it was quick! Thank you! More

Superb service from Ratha Pram, and Kaitlin in reception. Honored discount from Costco, delightfully clean waiting room and restrooms. Honored discount from Costco, delightfully clean waiting room and restrooms. More

I live in DTLA but I drive all the way to Culver City Mazda so our a service. I will highly recommend this dealership. They have th best customer service and my service advisor Steve has always been help Mazda so our a service. I will highly recommend this dealership. They have th best customer service and my service advisor Steve has always been helpful and honest. More