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Culver City Mazda

Culver City, CA

4.8
2,409 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,409 reviews

February 27, 2023

I would like to thanks the service department they provide best services as always and Steve More

by PCHELSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 28, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed visit and that Steve was able to give you the service you deserve. If you have any questions, please don't hesitate to reach out.

February 27, 2023

I never come in with an appointment cause my schedule is crazy and I usually do car stuff last min when I have time just pop up, or when I have an emergency like this last time. But Miguel always helps me o More

by Alexandria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Felix, Steven Ruiz
Feb 28, 2023 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experiences! We look forward to working with you again and will make sure our team hears your kind words! The Culver City Mazda Team

February 19, 2023

good service, just wish service department was larger so we don't have to wait so long for appointment, More

by DPCOPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ratha
Feb 21, 2023 -

Culver City Mazda responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your overall experience with us and understand your frustration over the service time. Please don't hesitate to call if you have any questions.

February 13, 2023

The service department took great care of my car and of my needs. I would recommend the Mazda service department to any of my friends who have Mazdas. More

by dawnjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 14, 2023 -

Culver City Mazda responded

Thank you for your great review and for spreading the word! All of us at Culver City Mazda are happy to help! Please don't hesitate to call with any other questions.

February 02, 2023

Great service experience - time flew by, Miguel, my service advisor went above and beyond...and I love that I can see the video of my vehicle being inspected! Great manager, too - came out to say hello More

by fmarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department and that you enjoyed our transparency video. We'll be sure to pass on your kind words to Miguel and Carl. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

January 31, 2023

Miguel was terrific. Speedy and thorough. Thank you. Much appreciated. I’ll use you guys again. More

by GIG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Miguel and that he made the process clear and easy. We thank you for giving us the opportunity to serve you and please let us know if we can help you with anything else.

January 31, 2023

Worked with John. Fast service due to appointment later in the day. My car was ready within 2 hours for an oil/filter change and check up. Got the checkup video the ne More

by mariey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 01, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

January 27, 2023

Customer communication could be better. I left my car with you for about 6 hours. I never received no contact about my vehicle at all, until I reached out to you. More

by CHARLES5883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Jan 30, 2023 -

Culver City Mazda responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We appreciate knowing about your visit so we can improve our communication in the future.

January 25, 2023

Great service and great interaction with Ratha! I'd previously had Amy Felix (who was amazing!) as my service advisor, and learning that she no longer is with Culver City Mazda, I was very happy w More

by VINEALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ratha
Jan 25, 2023 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the Ratha and the team. Please let us know if there's anything else we can do for you.

January 25, 2023

Dan Berning made the buying experience a positive experience. He was pleasant, knowledgeable, respectful and patient through the entire process. His overall attitude was very helpful. Roman in t More

by MANNY.A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Dan and Roman and thank you for giving us the opportunity to serve you. We hope you're enjoying your new Mazda, and please let us know if you have any other questions.

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