Culver City Mazda

Professional, efficient, courteous employees, clean and comfortable waiting area, good communication about vehicle, finished right on time. No wait to pay and leave. comfortable waiting area, good communication about vehicle, finished right on time. No wait to pay and leave. More

They stayed in contact about my need to schedule the appt, about the upcoming appt once it was scheduled, and about when to come back and get my car once I dropped it off. They were polite, professiona appt, about the upcoming appt once it was scheduled, and about when to come back and get my car once I dropped it off. They were polite, professional and efficient, while I was at the dealership. It was generous for them to provide me with a Lyft home. I just wish that they could narrow the window for them having the car so I could just wait in the dealership for the service to be completed rather than going back home (which takes about a half hour) and returning later (which takes at least a half hour----this is WEST LOS ANGELES/405 FWY TRAFFIC). I dropped my car off at 11:00 a.m. and was called to pick it up at 4:00 p.m. I know they are trying to manage the flow of customers and cars but my entire day was disrupted for a an oil change and tire rotation that couldn't have taken more than 30 minutes. I would rather sit in the showroom and work on my laptop for 3 hours than go home and have to return to the dealership at rush hour. P.S. Because I live further than 4 miles from the dealership, they generously allowed me to use the Lyft service one way. I still had to find a ride, however, for my return trip, which also disrupted that person's day. If I had instead ordered a Lyft, it probably would have cost me at least $20.00 to obtain the "free" service provided under my maintenance contract. The next closest Mazda dealership is 50 miles from my home. More

Steve was very professional. He was thorough and answered all of my questions. He was very helpful. He was thorough and answered all of my questions. He was very helpful. More

Miguel, my service provider was very courteous and professional. He explained everything that was going to be done to my vehicle including a complimentary car wash. The service was done by the time pr professional. He explained everything that was going to be done to my vehicle including a complimentary car wash. The service was done by the time promised. More

Culver City Mazda has great service. Car was ready before I expected it to be ready. Car was ready before I expected it to be ready. More

They are great and professional. Excellent communication and a video breakdown to show you what’s up! Excellent communication and a video breakdown to show you what’s up! More

Great service at Culver City Mazda! There is also a complimentary Lyft ride which is a plus. There is also a complimentary Lyft ride which is a plus. More

It was very easy to get an appointment with this Mazda dealership/service center. I've been coming to them for several years now. I hadn't previously owned a Mazda, only leased, so upon purchasing one, I dealership/service center. I've been coming to them for several years now. I hadn't previously owned a Mazda, only leased, so upon purchasing one, I knew this is where I should bring it for any service needs. Ratha took good care of me from start to finish. Appreciated his good energy and knowledgeable nature. He walked me through need-to-know information. I will continue to come back. More

Efficient. On time and thorough. Alto car pickup was excellent. Miguel explained everything. The video sent to my phone was useful. On time and thorough. Alto car pickup was excellent. Miguel explained everything. The video sent to my phone was useful. More

Miguel crushed it. Service was fast, and everything was communicated well and effectively. My go to service center. Service was fast, and everything was communicated well and effectively. My go to service center. More