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Culver City Mazda

Culver City, CA

4.8
2,406 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,406 reviews

November 01, 2023

Excellent service advisor and customer service. Very timely communication. Everything was completed to our satisfaction. More

by SMGREEN002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Nov 02, 2023 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Miguel was extremely helpful and professional during my visit, continuing the excellent standard I have come to expect from Culver City Mazda. I also really appreciate the video explanation of the service More

by CMP22191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 31, 2023

Rich was great. Communicated with me throughout the service. Explained everything well, and answered all my questions. More

by quinteroliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Oct 31, 2023 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Rich gave you the service you deserve. Have a wonderful Halloween!

October 30, 2023

Miguel was amazing. Thank you Culver City mazda for excellent service. Highly recommended. Keep it up More

by peerisdhanuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you.

October 29, 2023

Good, convenient, fixed my car and provided lyft to and from dealership which was great More

by GRIFFINAEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

October 26, 2023

The waiting room was clean and comfortable. Any staff I dealt with was pleasant and professional. The car was ready when promised and it had been washed. Great service. More

by LRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Culver City Mazda responded

Thank you for allowing us to earn your business! All of us at Culver City take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with Miguel and the team.

October 26, 2023

No follow up after the sale. Sold a brand new car with over $7000 of damage then tried to blame the shipper. I do appreciate that you agreed it was 100% your fault for not obtain More

by Cybercusp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Maria Alerta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Culver City Mazda responded

Thank you for reaching out again about your experience. As discussed with our GM, and documented with photos and the Bill of Lading that were provided, the vehicle left Culver City with NO damage. The damage was caused by the transportation company after leaving our dealership. That is why the transportation company's insurance authorized the repairs and paid the claim. We understand your frustration.

October 26, 2023

Richard Tran from the service department was excellent. Richard communicated with me throughout the process, sending timely updates as needed. More

by MARGARETROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran, service dept
Oct 27, 2023 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

October 25, 2023

Best dealership in the country. So nice, responsible. Impressed with the product and customer service. More

by JOSHBHASKELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalin Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Zuniga
Oct 26, 2023 -

Culver City Mazda responded

Thank you for your excellent review and recommendation! We are so pleased to hear that our team gave you the service you deserve. Please let us know if we canhelp you with anything else. Take care!

October 24, 2023

Professional and efficient, Michael helped us out and worked with us to find a deal that we wanted More

by Christina
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Michael gave you the service you deserve. Have a wonderful week!

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