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Culver City Mazda

Culver City, CA

4.8
2,426 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,426 reviews

September 18, 2020

Unhappy with the service. Citing a reason that one of the rear light is broken, the advisor bluntly denied the water service, instead of explaining why it can not be done and what may be the alternative. And More

by NAVEENCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Sep 22, 2020 -

Culver City Mazda responded

Hello Naveen, We're very sorry to see the low rating and to hear your experience with our service department wasn't up to our usual standard. You are correct that with a regular service, there isn't much to see. We encourage you to reach out to us at your earliest convenience so that we may further discuss the details of your visit. We look forward to hearing from you.

September 18, 2020

It was quick and easy. I felt well taken cared of. The sales representative was very professional and understanding. They answered all of my questions. I left feeling confident with the visit. More

by RICHARDSONCHERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Sep 18, 2020 -

Culver City Mazda responded

Hello Richard, Thank you so much for your review of your experience with us! We're glad our sales team were so helpful during your visit and we look forward to working with you again! The Culver City Mazda Team

September 17, 2020

Pretty streamlined and painless sales and delivery process. Financing documents should be done remotely instead of in person. Pricing was pretty hassle-free and the deal was decent. More

by BRENT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Zuniga
Sep 18, 2020 -

Culver City Mazda responded

Hello Brent, Thank you so much for your positive feedback! We're glad to hear you had a pleasant experience, and that the process was hassle-free. We look forward to working with you again. The Culver City Mazda Team

September 17, 2020

I had the best experience at Culver City Mazda. Kylon did an excellent job helping me with the purchase. Tony saved me a lot of time by offering me the most attractive offer right away. I will definitely rec More

by hikokono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylon Theus
Sep 17, 2020 -

Culver City Mazda responded

Hello! Thank you so much for leaving us a great rating and review! We're so glad to hear your experience with our team went so well, and that Kylon and Tony were so helpful! We look forward to working with you again in the future! All the Best, The Culver City Mazda Team

September 17, 2020

Advisor for my appointment was 45 minutes late. I don’t recall his name, and he apologized, but why schedule appointments if you can’t honor them? Victor and Max were great! Very professional, easy to More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chavez, Max Ginsberg, Aaron Corea
Sep 17, 2020 -

Culver City Mazda responded

Hello TJ, Thanks so much for taking the time to leave us your feedback! We always appreciate hearing back from our customers, as it helps us to know what we can do better next time. We'll be sure to pass along your kind words for Victor and Max! We look forward to working with you again! Best, The Culver City Mazda Team

September 17, 2020

Amy was friendly and explained all the services clearly. She was also patient while I checked in with my wife to see what needed to be done. I was pleasantly surprised that my car was washed on the outside More

by Michael Velasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Michael, Thank you so much for leaving us your feedback. We always love to hear from our happy customers! We're very glad to hear that Amy did such a good job in assisting you during your visit, and we hope to be able to work with you again, soon! Best, The Culver City Mazda Team

September 17, 2020

I had an exceptional experience at this dealer, thanks to Aaron C. His professionalism and friendly demeanor helped make this a seamless transaction. Highly recommended. More

by INFO78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Ginsberg, Aaron Corea
Sep 18, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us your rating and review! We're very glad to hear you had such a great experience with us, and we'll be sure to pass along your kind words for Aaron! We hope you're enjoying your new Mazda! The Culver City Mazda Team

September 17, 2020

Everything was great. Friendly staff, good explanation of all the details of the service. Provided Lyft ride to home and back to the dealership. Amy was very nice and professional More

by y.i.vinogradov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello, We appreciate your rating and review! We love to hear about our customers' positive experiences and we're thrilled to hear you enjoyed your visit with us! We hope to be able to work with you again, soon! The Culver City Mazda Team

September 17, 2020

Excellent. I really liked the video showing the walk through with the mechanic. Nice touch. And the free Lyft was good to know about, even though I didn't need it. Thanks More

by Rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Rocco, Thank you for leaving us your positive feedback! We're so glad to hear you enjoyed your service experience with our team. We look forward to serving you again in the future! If there's anything more we can do to help, please let us know! The Culver City Mazda Team

September 17, 2020

The technician was so nice and the service was done in a timely manner! The free Lyft made it easy to get to my next appointment. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Sep 18, 2020 -

Culver City Mazda responded

Hello Robin, We're so glad to know your service experience went so well and that our Lyft assisted you with your appointment! We hope to be able to work with you again! The Culver City Mazda Team

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