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Culver City Mazda

Culver City, CA

4.8
2,424 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,424 reviews

October 19, 2020

George in Service was great. He stayed in constant contact, and the car runs like a top. It's a 2007, so good service was very important. Thanks for a great experience. More

by SIDERSALL
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 20, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a great review! We'll be sure to pass along your kind words for George and let him know he's doing a great job! We're also glad to hear you're enjoying your Mazda! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

October 19, 2020

Culver City Mazda has always given us excellent service. Our favorite service advisor Steven Ruiz is very honest and always make sure that our cars are taken caref of. More

by mokamura
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
October 19, 2020

The staff was friendly and professional. I got updates as more information became available. The shared video feature was especially nice so that I could actually see the issues. More

by cmrogers03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you for your feedback and excellent rating! We're very happy to hear you enjoyed working with our team and found the staff to be friendly and professional during your visit! We hope to work with you again soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 19, 2020

I was late to my appointment because of a Dr. visit & they were accommodating. However, I did wait a very long time. It was hard to catch someone to talk to and whoever I spoke with on the phone was very More

by DUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Milad
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you very much for taking the time to leave us your feedback and review. We're sorry to hear you didn't feel completely satisfied with your experience during your visit. Here at Culver City Mazda, we always strive to provide friendly and efficient service to our customers and always want them to feel comfortable. Please don't hesitate to let us know how we can do better in the future. We hope to serve you again. The Culver City Mazda Team

October 18, 2020

Michael was amazing to work with. He understood what I was looking for and was able to work with me to find a car I would be happy with. Thank you. More

by JOLABUSCHINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your review! We're thrilled to know Michael was so helpful in assisting you to find the very car you wanted! We hope you're enjoying your new Mazda, and we look forward to serving you again! The Culver City Mazda Team

October 17, 2020

My Mazda 3 was making a VERY loud noise from the speakers even when the engine was off and the radio not on. I drove into the service dept with this deafening noise and Steve knew what was causing the proble More

by nish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us your feedback and excellent review! We're so glad to hear you were able to have your Mazda3 taken care of, and that Steve was able to correctly diagnose the issue and correct it. We hope to earn your business again in the future. Please let us know how we can make your experience even better, next time. We look forward to working with you again! The Culver City Mazda Team

Oct 19, 2020 -

nish responded

Thank you for your response! I think customer service and service dept. quality at a dealership is one of my top reasons to do business with that dealership, but the product itself has to be quality and durable. Due to the deterioration of many systems and parts after only 10 years, I have to choose a different car mfg for my next car, and I have to purchase a new car in 2021. I once had a Nissan that had very few repairs even after 15 years. If I could take your customer service with me to any dealer I would! Best regards, Nish

October 16, 2020

No problems... everyone was wearing a mask and the lobby was set up for social distancing. I like they sent a video of what they were doing. More

by EITEACHERMARNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Salinas
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a great review! We're so glad you felt safe during your visit and enjoyed a great service appointment! We look forward to serving you again! The Culver City Mazda Team

October 15, 2020

Our visit to Culver City Mazda was great!!!! George answered all of our questions He was professional and courteous and patient even when it became busy. More

by GCGARS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 15, 2020 -

Culver City Mazda responded

Hello, We really appreciate you taking the time to leave us a positive rating and review! We'll be sure to pass along your kind words for George, and we look forward to your next visit! The Culver City Mazda Team

October 15, 2020

Amy was great! Very helpful and nice. The lyft service was very convenient as well, appreciate. Glad you were able to take care of the recall as well as the repair I went in for. More

by vmcove
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 16, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a great rating and review! We're happy to hear Amy was so helpful during your visit, and that you were able to have your vehicle taken care of! We hope to work with you again, soon! The Culver City Mazda Team

October 15, 2020

Service team is fantastic!!!! I just came in for a regular service. They got me in and out quick and everything is running smooth. Always happy when Amy is there! More

by KEITHHARRISONCOOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 16, 2020 -

Culver City Mazda responded

Hello Keith, What a great review! Thank you so much for the review and five-star rating! We're glad to hear Amy was so helpful during your appointment and that it all went so efficiently! We hope you'll visit us again, soon! The Culver City Mazda Team

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